Change Management stories - Page 2

AI can help slash contact centre staff turnover in 2026 by boosting agent engagement, cutting routine tasks, and enhancing job satisfaction with smart tools.

Nearly half of global CPS security professionals report rising cyber risks amid economic, geopolitical instability and supply chain shifts, Claroty research shows.

AI is transforming workplace learning as businesses across the US, UK, Australia, and New Zealand boost L&D budgets and adopt data-driven metrics.

A study shows 65% of large firms are adopting AI-driven document processing to replace legacy systems, despite 61% still relying on paper documents.

Quadient appoints Nina Tatsiy as Chief Information Officer to lead global digital transformation and enhance IT strategy for international growth.

WAITTA has appointed Anita Ghose to its Board to boost innovation and connect industry, government and academia in Western Australia's tech sector.

Only 16% of UK public sector organisations have fully implemented digital strategies, down from 23% in 2023, as transformation faces delays and frustrations.

AMD has appointed Sunny Gandhi as Senior Director to lead commercial channel growth and operations across Asia Pacific and Japan.

A VML study reveals UK business leaders face growing confusion and reduced confidence as digital transformation complexity stalls progress and staff morale.

Asset management leaders from Australia and Asia Pacific reveal AI’s role in transforming maintenance, forecasting, rostering and safety across industries.

Wild Tech partners with Harrisons Peninsular to spearhead a multi-phase digital overhaul using Microsoft Dynamics 365 and AI to boost efficiency in Malaysia.

Tessa Ohlendorf has been named President, North America at digital media agency Coegi, focusing on growth and AI integration across the US and Canada.

AI and cloud technology revolutionise retail with faster demand forecasts, reducing out-of-stocks and boosting sustainability at stores like Woolworths.

AI is transforming finance talent, pushing CFOs to prioritise AI literacy, hybrid roles and culture to unlock real business value.

AI adoption soars to 93% in ANZ firms amid growing worries over skills gaps, ethics, and employee trust, reveals ManageEngine survey.

Microlise launches The Road Ahead roadshow in ANZ to tackle safety gaps, digital transformation, and fleet challenges in transport and logistics sectors.

Datadog has named Roz Gregory as Regional Vice President for Australia and New Zealand, aiming to boost enterprise growth and customer support.

BaptistCare partners with Altura Learning to enhance aged care training across five Australian states, offering flexible, industry-specific online courses for staff.

A report reveals 92% of Australian workers experience workplace friction, hampering productivity due to poor communication, complex processes, and tech overload.

Experts highlight how asset-centric firms must adopt AI carefully using a Walk, Jog, Run approach to integrate transformation and governance effectively.