Change Management Stories

Australian Stories

Change Management stories

The AI experiment is over. Now CIOs need to prove business value

Most Australian CIOs are struggling to show returns from AI, with just 16 per cent confident their investments have delivered measurable value.

By Lisa Fortey • 4 min read • Today

Digital Transformation

Atturra launches Powerlink network incident system

The new platform gives Powerlink Queensland real-time oversight of incident and risk data as it upgrades systems serving millions of customers.

By Sean Mitchell • 2 min read • Last week

Security Information and Event Management

Nozomi launches Compass for OT asset & service management

Industrial operators will get faster compliance evidence and safer change control as the new platform replaces spreadsheets and manual OT workflows in January.

By Sean Mitchell • 3 min read • Last week

Global Stories

Change Management stories

Software-as-a-Service

Wild Tech launches Dynamics 365 deal for AYS Hardware

The Malaysian steel group is replacing a long-customised ERP system with a cloud platform to unify finance, stock and sales as it scales across ASEAN and APAC.

By Sean Mitchell • 3 min read • Today

Data Analytics

AI transforming B2B discovery - but human trust endures

AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.

By David Shilovsky • 5 min read • Today

Virtual Private Networks

Google Cloud unveils AI framework for telecoms networks

Operators could use the new framework to spot faults faster, test changes safely and automate telecoms network decisions as complexity rises.

By Sean Mitchell • 4 min read • Last week

Disaster Recovery

Google Cloud issues six-step guide for outage response

Customers can use the six-step workflow to tell whether an outage stems from Google, their own systems or a third-party service.

By Sean Mitchell • 5 min read • Last week

Data Protection

CMOs & CIOs split over AI decision-making at firms

Shared AI projects are stalling as marketers and technologists dispute control, with most CIOs claiming the final say on CMS and DXP choices.

By Sean Mitchell • 4 min read • Last week

Data Protection

WealthAi appoints Lynn Räbsamen as Chief Markets Officer

The hire signals growing pressure on wealth managers to adopt AI with tighter controls as firms look for clearer governance and oversight.

By Karen Joy Bacudo • 4 min read • Last week

Data Protection

Bank blocks confidential data leaks to public AI tools

Hundreds of attempted uploads were stopped as a regional investment bank moved to curb analysts' use of public AI tools for sensitive data.

By Karen Joy Bacudo • 4 min read • Last week

Chief Financial Officer

'Find the path to yes': Halter CFO on how finance can drive growth without holding the business back

The dairy tech scale-up says finance must back growth by finding proof points for investment, not defaulting to no.

By Scott Maud • 4 min read • Last week

Digital Transformation

Setting the standard for safe, scalable AI

Most AI projects stall because firms lack the standards and monitoring needed to keep models trustworthy, auditable and scalable in production.

By Jon Knisley • 5 min read • Last week

Software-as-a-Service

Freshworks expands Freddy AI with email & workflows

Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Avalara names Claire Goad to lead e-invoicing push

Finance teams face mounting pressure as new e-invoicing rules spread across Europe and beyond, boosting demand for compliance tools.

By Sofiah Nichole Salivio • 3 min read • Last week

Data Analytics

Are Australian organisations adopting AI faster than they are building workforce capability?

While most firms already use AI tools, many are failing to train staff or tighten governance, widening a costly capability gap.

By Steve Evans • 4 min read • Last week

Disaster Recovery

Forrester urges firms to prioritise practical AI governance

Enterprises face mounting risks from AI outages and hidden governance costs as Forrester says day-to-day operational needs now outrank frontier fears.

By Sean Mitchell • 3 min read • Last week

DevOps

Akuity launches control plane for AI software delivery

Engineering teams face a governance gap as AI agents begin handling production changes, prompting tighter controls over access, audits and permissions.

By Joseph Gabriel Lagonsin • 4 min read • Last week