8x8 stories
Australia's GBP £97 billion supply chain industry is rapidly adopting cloud comms to enhance efficiency, cut costs, and stay competitive amid growing pressure.
Australian productivity is suffering due to employees' struggles to access accurate information, a survey by 8x8 reveals, impacting customer service quality.
Communications solution provider 8x8 has appointed technology distributor Tradewinds Brokerage as its new master agent for Australia.
Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
Scope Logic will take the role of providing 8x8's voice, chat and contact centre solutions across Western and Southern Australia.
8x8 has APAC in its sights as it opens a Sydney support centre for ANZ and acquires a Singaporean Comms-Platform-aaS provider.
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
Ingram Micro NZ, 8x8 and Tradewinds discuss the state of cloud communications in ANZ and the channel opportunity it presents.
8x8 launches cloud-based communications platform, X Series, in Australia and New Zealand to transform customer and employee experiences.
8x8 integrates its contact centre with Google Cloud's contact centre AI to improve customer service and productivity.
8x8 strengthens its cloud communications presence in Australia and New Zealand with four new hires to boost support for resellers and channel partners.
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
8x8 has appointed Steve Shaw as senior channel manager for ANZ, aiming to enhance regional partner collaborations and bolster cloud communications growth.
8x8 accelerates its APAC expansion by appointing Deane Jessep as New Zealand Regional Manager, aiming to boost sales and channel partnerships.
Confirmit Horizons platform to power customer voice programme for leading cloud communications solutions provider 8x8.
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
Ingram NZ teams up with 8x8 to bring cutting-edge cloud-based unified communications, collaboration, and contact centre solutions to the NZ market.
