TechDay's 10 Minute IT Jams provide sharp, to-the-point insights into emerging and established technology companies that operate in the Asia-Pacific region.

This week, we spoke to Uniphore co-founder and president (APAC) Ravi Saraogi, who shared some insight into how conversational automation technology is shaping the way call centres and enterprises conduct business.

In the video Ravi joins us to discuss:

• The role conversational automation plays in helping businesses achieve their goals
• What kinds of industries and enterprises benefit from conversational automation
• The Uniphore channel partnership program and omnichannel strategies
• How to contact Uniphore