TeamViewer & Manhattan Associates team up for warehouse digitisation

TeamViewer has formed a strategic partnership with Manhattan Associates, a leader in warehouse efficiency and supply chain solutions. This cooperation utilises Manhattan Associate's broad niche footprint and TeamViewer's cutting-edge technology to digitalise warehouse operations globally.

Manhattan Associates aims to incorporate TeamViewer's superior vision-picking technology with its flagship, cloud-based Manhattan Active Warehouse Management (MAWM) platform. This solution from TeamViewer offers manifold benefits to Manhattan Associate's customer warehouse operations, surging accuracy, simplicity of implementation, and elevated efficiency through hands-free picking with real-time visual cues and verification.

Matt Dermody, director of engineering at Manhattan Associates, expressed his confidence in the partnership, stating, "TeamViewer is the undisputed leader for vision picking in warehouse logistics, and we share a common goal: taking logistics to the next level with modernised user experiences and smart technology. Beyond the well-documented efficiency gains, the configurability and scalability of vision picking is of particular interest to us and our global enterprise customers."

Alfredo Patron, executive vice president of business development at TeamViewer, mirrored this enthusiasm. "We are excited to enter a strategic partnership with Manhattan Associates, an innovation leader in the logistics sector. By intertwining TeamViewer's and Manhattan's solutions, clients can depend on trusted and powerful tools to digitalise warehouse logistics and address pressing industry challenges such as skilled labour shortages, stresses on global supply chains, and high customer churn rates. This collaboration signifies a considerable progression in the digitalisation and optimisation of warehouse processes."

Manhattan Associates' enterprise mobility sales team is now primed to offer TeamViewer's vision-picking solution to new and existing MAWM customers. This partnership is set to unlock avenues to upgrade customer experiences and operational productivity in warehouses worldwide.

Vision picking - or pick-by-vision - is the digital transformation of logistics processes and warehousing using augmented reality. With this technology, warehouse operators can receive visual information about orders or inventory data on wearable devices of their choice. Combined with integrated voice or scan controls, operations can become hands-free, enabling operators to work swiftly and with fewer errors. These technological advancements empower a spectrum of warehouse processes to be digitalised and modernised, including manual order picking, packing and sorting, sequencing and kitting, inventory control, replenishment, and put-away, among others.