Latest news - Page 86

Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.

A modular home backup power system designed for energy independence and savings is launched by BLUETTI in Australia.

Winyama Digital Solutions and Goanna Education are helping improve the digital capabilities of the First Nations’ workforce.

BitTitan, Inc. announced the appointment of Tim O'Neill as the new Asia-Pacific sales manager, strengthening its market position in the region.

UK's fastest-growing AI firm, AutogenAI, has launched in Australia, revolutionizing government contract bidding.

Former SMBiTPro CEO David Vidos joins Hosted Network as Partner Development Manager, bringing fresh perspectives to the IT industry.

With this integration, Optimizely's customers and product engineering teams gain direct access to Google Cloud's cutting-edge foundational models.

Legrand Australia appoints Daniel Vega Oropeza as Head of Operations and Tosh Bourke as Sales Director, reinforcing their talented team.

Okta strengthens its APJ leadership team with the appointment of Ajay Advani as VP of Partner and Alliances for Asia Pacific and Japan.

The tech sector is urging the Albanese Government to adopt recommendations to galvanise the role technology is playing in reducing Australia's carbon emissions.

Nearly half of Australian business leaders plan to invest in digital payments in the next 12 months to make transactions faster or easier for customers.

Companies are hiring fewer casuals than they were compared with June 2022, with the average business posting 9% less shifts year-on-year.

Nicolas Le Moigne ascends to Vice President of Sales at Mastercam, aiming to bolster the company's global market position in CAM software.

Thryv partners with Xero to streamline financial transactions for Australian small and medium-sized businesses.

The average cost of a data breach in Australia has grown 32% in the last five years, reaching AU$4.03 million per the 2023 Cost of a Data Breach Report.

BC Payments, the licensed subsidiary of EQT-backed tech-led payments business, Banking Circle Group, has launched in Australia.

Regional hosting brings data sovereignty, compliance and enhanced performance to Australian digital agencies and clients.

iseek, a leading Australian digital infrastructure operator, appoints Mark Pratley as COO to drive growth and diversification in digital services.

Freshworks Inc. appoints Johanna Jackman as Chief People Officer, responsible for global HR strategy and operations.

Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.