Latest news - Page 57
Europcar adopts NICE CXone to standardise global customer service
Wed, 13th Dec 2023
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uc
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it training
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cx
Europcar Mobility Group implements NICE CXone to unify their global contact centre infrastructure, improving customer service.
Freshworks predicts transformative impact of generative AI
Wed, 13th Dec 2023
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ai
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transparency
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freshworks
Freshworks’ top executives predict generative AI will power a technological revolution by 2024, revolutionising multiple sectors.
AI, e-commerce and Advertising: Key trends you need to know
Wed, 13th Dec 2023
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crm
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ai
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ecommerce
As we step into 2024, the world of advertising is gearing up for some exciting opportunities for publishers, advertisers and consumers alike.
BroadSource selects Ribbon Communications for secure credit card payment solution
Wed, 13th Dec 2023
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martech
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commerce systems
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payment technologies
BroadSource partners with Ribbon Communications to enhance SecureCall, a solution for secure telephonic credit card payments.
Accent Group chooses Amperity's CDP for omnichannel optimisation
Wed, 13th Dec 2023
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data analytics
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digital transformation
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martech
Accent Group selects Amperity's CDP to optimise its omnichannel retail experience and turbocharge marketing efforts.
Rae-Line achieves robust growth with SYSPRO ERP solution
Wed, 13th Dec 2023
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supply chain & logistics
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feedback
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inventory management systems
Rae-Line, Australia's market leader in commercial upholstery, experiences robust growth after implementing SYSPRO ERP solution.
Toll Global partners with Versent to transition logistics app to cloud
Wed, 13th Dec 2023
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migration
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hyperscale
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public cloud
Toll Global teams up with Versent to move its sizable logistics app, CargoWise One, to the cloud for improved performance.
Generative AI 2024 predictions for the finance industry from SAS experts
Wed, 13th Dec 2023
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cx
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martech
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risk & compliance
SAS experts predict mixed outcomes for the finance sector in 2024 due to the rise of generative AI and transformative tech.
Justin Mongroo named new Senior Vice President of Sales at WP Engine
Wed, 13th Dec 2023
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data analytics
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martech
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cdp
Justin Mongroo takes up the role of Senior Vice President of Sales at WP Engine, aiming to augment its growth trajectory.
Aussie IT firm warns of high cybercrime risk during festive season
Tue, 12th Dec 2023
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malware
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martech
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commerce systems
Aussie IT firm CMTG warns of potential cybercrime increase during Christmas season due to rising online shopping habits.
Shippit implements Apple Wallet Order Tracking for logistics
Tue, 12th Dec 2023
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encryption
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data privacy
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personal computing devices
Shippit has implemented Apple Wallet Order Tracking, providing secure, real-time updates for online orders and enhancing customer trust.
Generative AI's future in law hinges on trustworthy knowledge repositories
Tue, 12th Dec 2023
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data protection
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risk & compliance
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ai
The future of generative AI in the legal sector depends on the creation of reliable knowledge repositories, says Lexsoft Systems CEO.
Shaping future enterprises: Alteryx study outlines paramount role of AI applications
Tue, 12th Dec 2023
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digital transformation
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genai
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data privacy
Alteryx's new study uncovers pivotal AI applications set to shape future businesses, utilising insights from 2800 global IT and business decision-makers.
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
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uc
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data analytics
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cx
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
Pattern secures Online Sales Breakthrough Award at Google summit
Tue, 12th Dec 2023
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google
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collaboration
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online shopping
Pattern clinches the Online Sales Breakthrough Award at the Google ANZ Partner Summit for 55% online revenue growth.
B&R Enclosures sees huge benefits from SYSPRO ERP software implementation
Tue, 12th Dec 2023
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it training
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supply chain & logistics
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erp
B&R Enclosures reaps substantial benefits from SYSPRO's ERP software, boosting operational efficiency and expansion plans.
DBC2 & BrainStorm Software in strategic AI-focused partnership
Tue, 12th Dec 2023
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saas
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partner programmes
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ai
Automotive marketing agency DBC2 and tech firm BrainStorm Software have formed a strategic partnership, focusing on AI advancements.
Three technologies that can uplift Australian business resilience
Mon, 11th Dec 2023
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crm
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data analytics
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rpa
It is worth exploring each of these technologies in more detail to understand how each contributes to an improved resiliency posture.
Exclusive: How Advanced is helping businesses solve wage theft
Mon, 11th Dec 2023
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hcm
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risk & compliance
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payroll systems
In an interview with Adam Bowles, Country Director for Australia at Advanced, he reveals how technology tackles wage theft complexities in Australian businesses.
NexPay boosts global growth plans with key board appointments
Mon, 11th Dec 2023
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risk & compliance
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swift
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envirosuite
In a move set to bolster its international expansion, Australian global payment solutions platform NexPay has announced key board appointments.