Latest news - Page 48

Australasian business solutions provider, Fusion5, achieves Advanced Tier Services Partner status from Amazon Web Services, underlining its exceptional cloud technology proficiency.

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Oracle launches its versatile Generative AI service in Sydney, integrating large language models from Cohive and Meta Llama 2 for diverse business applications.

Medallia unveils AI-powered innovations and Agile Research tool at Experience '24 conference, marking a shift towards real-time customer experience personalisation.

Amazon and Vena Energy launch a 125MW solar farm in Queensland, the first Amazon renewable energy project in the state.

Australian businesses employ AI voice technology to surpass customer expectations, transforming calls into actionable insights and personalising services.

In the face of rising AI presence, consumers' hunger for speed and unique shopping experiences may leave most retail SaaS platforms obsolete by 2024.

eCommerce veteran Lisa Powell joins personalised last-mile delivery service Deliver In Person's Advisory Board, aiming to enhance customer experience in Australia's luxury market.

Global trust in banks for data collection tops the 2024 Thales Digital Trust Index, as privacy fears prompt 26% of consumers to abandon certain brands over the last year.

Synergy Logistics partners with Techdinamics to provide fully integrated rate shopping and freight management solutions, improving order processing speed and accuracy while cutting operational costs.

Impending alterations to online privacy practices could inflate Australian e-commerce prices by up to 25 per cent.

Online fraud prevention leader SEON steps into Amazon Web Service's Independent Software Vendor Accelerate Program, expanding its pioneering platform's accessibility and reach.

Cloud computing giant Vultr introduces Vultr CDN, a next-gen international content delivery service, offering expansive, fast, and secure content distribution globally.

Amazon supersedes eBay as Australia's top marketplace, with 94% of Australians planning to continue online shopping in 2024.

Akamai Technologies' new software 'Content Protector', launched in Sydney, promises enhanced protection for businesses against sophisticated content scraping attacks.

Digital payment leader PPRO appoints Eelco Dettingmeijer, ex-Nuvei exec, as CCO and Mariette Ferreira as CMO to guide the firm through an anticipated growth period.

Integral Ad Science expands its AI-driven Total Media Quality Brand Safety across Facebook and Instagram, enabling advertisers to gain better insight into campaign safety and appropriateness.

Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.

Businesses are advised to combine journey mapping, EQ and AI to enhance their digital customer experience strategies.

Riskified's Dispute Resolve platform expands its services in Australia, aiming to aid merchants facing a post-holiday surge in chargebacks. The platform can streamline and accelerate revenue recovery through AI and gateway integrations.