Latest news - Page 35

FreightExchange has launched a CO2 emissions reporting tool in its platform, aiming to provide customers real-time insights into the environmental impact of their freight operations.

NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.

Fintech company, Cogo, uses innovative UX design to increase climate literacy, promoting sustainable habits and effective climate action, study reveals.

Mastercard introduces its tokenised 'Click to Pay' system in Australia, aiming to thwart up to 90% of the country's payment card fraud.

TAFE NSW partners with Adobe, becoming Australia's first vocational education and training provider to become an Adobe Creative Campus.

Australian consumers seek greater sustainability in product returns, with nearly half suggesting retailers could enhance their sustainability credentials.

Billie's B2B Checkout Report 2024 exposes gaps in cross-border commerce, inadequate payment methods and a lack of dedicated B2B checkout.

Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.

Adobe Firefly’s game-changing Structure Reference feature offers users enhanced creative control, revolutionising the image creation process with its capacity to apply pre-existing structures to new images.

Adobe boosts its Experience Cloud line with enhanced functionalities, empowering brands to optimise customer engagement through data-unified, personalised cross-channel journeys.

Adobe and Microsoft have unveiled a groundbreaking partnership to boost marketers' efficiency, merging Adobe Experience Cloud with Microsoft Copilot for a next-level AI-powered work experience.

Adobe shakes up content creation with the launch of Firefly Services and Custom Models, harnessing generative AI to streamline productivity and personalise brand content.

Adobe boosts its Experience Cloud through an AI assistant and additional features, enabling businesses to centralise and extract value from customer data.

Neo4j, a graph database leader, collaborates with Microsoft to deliver a unified data offering for generative AI, integrating Neo4j's technologies into Microsoft Fabric and Azure OpenAI Service.

Adobe debuts AI-driven innovations to enhance content supply chain, streamlining end-to-end business processes and delivering personalised customer experiences.

AUCloud partners with Command Hub to launch CrisisHub, an ultra-secure platform designed to aid Australian businesses and government agencies in coping with technical outages and cyber-attacks.

In his GTC 2024 keynote, NVIDIA's CEO Jensen Huang unveils the future vision of technology's societal role, showcasing advancements in AI and innovative partnerships.

Voice recognition technology is predicted to accelerate Australia's customer experience revolution, offering streamlined, secure, and personalised interactions across industries.

Leroy Merlin initiates its digital retail media network across South Africa, led by retail media platform Zitcha. This move signifies Zitcha's first venture in the region.

Stripe enhances partnership with Amazon in Australia, powering payments for the revolutionary 'Just Walk Out' technology, for an unrivalled seamless shopping experience.