eCommerceNews Australia - Technology news for digital commerce decision-makers

Latest news - Page 36

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How voice recognition technology can transform customer experience in Australia
Wed, 27th Mar 2024
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cx
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martech
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healthtech
Voice recognition technology is predicted to accelerate Australia's customer experience revolution, offering streamlined, secure, and personalised interactions across industries.
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Leroy Merlin & Zitcha venture into South African retail media market
Wed, 27th Mar 2024
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google
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meta
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customer interactions
Leroy Merlin initiates its digital retail media network across South Africa, led by retail media platform Zitcha. This move signifies Zitcha's first venture in the region.
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Stripe extends Amazon partnership to power Just Walk Out technology in Australia
Wed, 27th Mar 2024
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martech
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commerce systems
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payment technologies
Stripe enhances partnership with Amazon in Australia, powering payments for the revolutionary 'Just Walk Out' technology, for an unrivalled seamless shopping experience.
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Orbia Wavin expands globally with enhanced digital sales platform
Wed, 27th Mar 2024
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digital transformation
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sales
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global expansion
In response to notable online sales channel growth, pipe manufacturer Orbia Wavin has successfully expanded globally, substantially boosting its digital sales through a unified platform, with a predicted shift of 60% total sales to digital routes.
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Adobe's new AI advancements aim to bolster customer experiences
Wed, 27th Mar 2024
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cx
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martech
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genai
Adobe unveils a series of AI advancements aimed at enhancing brands' customer experiences and content personalisation, including their new generative programme, Adobe GenStudio.
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Adobe & Henkel extend partnership for AI-driven automation
Tue, 26th Mar 2024
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martech
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personalisation
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cdp
Adobe enhances Henkel's customer engagement with AI-driven automation and uses Adobe Firefly and Adobe Experience Cloud to augment personalised content.
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LogChain appoints Jim Halkyard as CTO in bid to revolutionise supply chains
Tue, 26th Mar 2024
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cloud services
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customer service
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digitalisation
Global trade disruptor LogChain appoints industry veteran Jim Halkyard as Chief Technical Officer, signaling a major move towards the digitalisation and revolution of the supply chain industry.
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NICE unveils Enlighten XM for hyper-personalised customer experiences
Tue, 26th Mar 2024
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uc
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cx
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martech
NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.
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Odhran O'Brien bags Digital Transformation Leader award at 2024 ceremony
Tue, 26th Mar 2024
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digital transformation
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awards
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laserfiche
Odhran O'Brien, Archdiocesan Archivist Director, wins the 2024 Tom Wayman: Digital Transformation Leader award, marking the first APAC recognition since 2005.
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AWEX protects biosecurity, integrity and traceability with RFID tags
Tue, 26th Mar 2024
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supply chain & logistics
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cleantech
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rfid
Amid biosecurity threats, AWEX leverages RFID tags to improve wool traceability and bolster industry integrity, initiating a digital transition set to optimise global efficiencies.
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Navigating the tumultuous waves of Oracle Java pricing and licensing changes
Tue, 26th Mar 2024
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martech
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software development
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oracle
Oracle's Java pricing and licensing updates, shifting from usage-based to per-employee costs, send businesses seeking for alternative distribution channels amidst concern over increased operational expenditure.
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Australian Open 2024 serves up AI experiences with Infosys
Tue, 26th Mar 2024
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digital transformation
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llms
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ai
The 2024 Australian Open is set to redefine fan engagement by integrating advanced AI technologies by Infosys, offering immersive experiences from predictive game challenges to AI-generated artworks and a VR match-up with tennis icons.
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ANZ retailers struggle with omnichannel experience
Mon, 25th Mar 2024
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cx
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martech
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omnichannel
ANZ retailers struggle with inventory accuracy, hindering smooth omnichannel shopping experiences, according to a Manhattan Associates study.
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Austin Group bolsters partnership with SAP Emarsys
Mon, 25th Mar 2024
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cx
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martech
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cdp
The Austin Group amplifies commitment to improved customer experience via an extended partnership with SAP Emarsys, yielding significant growth in Gazman's email revenue.
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KttiPay welcomes Pierre Caserta as new Head of Engineering
Mon, 25th Mar 2024
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fintech
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martech
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payment technologies
Pierre Caserta, known for fostering innovation in fintech, has been appointed as Head of Engineering for the group expense management app KttiPay, foretelling technological advancements.
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AI & VR part of junior leadership initiative between Infosys & Table Tennis Victoria
Mon, 25th Mar 2024
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ai
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ar, vr & metaverse
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digital literacy
Infosys launches a Junior Leadership programme in partnership with Table Tennis Victoria to enhance young players' digital knowledge and leadership skills using the 'Infosys Springboard' platform.
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Asia-Pacific businesses set to invest USD $3.4bn in GenAI
Mon, 25th Mar 2024
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genai
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data privacy
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ai
Generative AI (GenAI) investments in the Asia-Pacific are projected to accelerate at a staggering rate of 140%, the fastest globally, with spending expected to reach USD $3.4 billion across key nations, according to Infosys Knowledge Institute's research.
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STX Next unveils AI-powered development tool DEEP Next
Fri, 22nd Mar 2024
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ai
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software development
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ai agents
STX Next launches AI-powered tool 'DEEP Next', promising tenfold speed up in development using autonomous code-writing and testing procedures.
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What does ‘AI-first’ actually mean to business success?
Thu, 21st Mar 2024
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data analytics
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digital transformation
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cx
Exploring 'AI-first' in business means prioritising artificial intelligence in the core of product design and operations, fostering unparalleled efficiency, agility and customer satisfaction.
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LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.