Latest news - Page 222
Highly accurate AWS machine learning based handwritten document scanner
Fri, 27th Aug 2021
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hyperscale
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public cloud
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ai
ARQ Group launches new AWS tools to improve accuracy of digitised handwriting, helping customers extract data easily.
Lack of digitisation costs millions per year for Australian businesses
Fri, 27th Aug 2021
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digital transformation
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fintech
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financial systems
Organisations are losing one and a half days per week per employee, due to ineffective digital solutions, costing millions, says MYOB.
Wing's drone delivery service soars to new heights in Australia
Fri, 27th Aug 2021
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drones
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wing
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delivery-as-a-service
Alphabet's drone delivery company Wing is thriving in Logan, Queensland, making almost 100,000 deliveries since launching in Australia.
Apptio extends ServiceNow integration, empowers smarter IT decision making
Thu, 26th Aug 2021
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digital transformation
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servicenow
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investment
Apptio unveils certified solution in ServiceNow Store to enhance IT decision making, providing real-time view of tech costs.
77% of consumers will share data if their service is more personalised - Freshworks report
Wed, 25th Aug 2021
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crm
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martech
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digital marketing
Despite calls for better data privacy amongst businesses and their customers, it doesn’t mean that the data sharing game is over.
Adobe teams up with Go1 to offer corporate learning courses
Wed, 25th Aug 2021
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it training
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martech
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digital entertainment
Adobe Captivate Prime users will be able to access the Go1 content hub, which features more than 70,000 titles from more than 1,000 content partners.
PCs and tablets to maintain growth through 2021, but the future is in laptops - IDC forecast
Wed, 25th Aug 2021
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personal computing devices
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pc market
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mobility
According to a new forecast by IDC, global shipments of PCs are expected to grow 14.2% to 347 million units in 2021.
Remote working: Business owners don't trust employees
Tue, 24th Aug 2021
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hybrid & remote work
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smb
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wfh
50% of SME business owners don't trust employees with expenses, says DiviPay. Remote working has reduced visibility over expenditure.
Twilio Segment adds developer toolkit to customer data platform
Tue, 24th Aug 2021
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crm
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data analytics
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cx
Twilio Segment launches developer toolkit to help users customize their customer data stacks and create unique customer experiences.
Get prepared to bring in customers, not fraudsters this festive season
Mon, 23rd Aug 2021
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ecommerce
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online shopping
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retailers
This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.
Poly defines six 'personas' that sum up the Australian workforce
Mon, 23rd Aug 2021
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hcm
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hybrid & remote work
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workplace
According to Poly, 92% of employees in a typical enterprise can be categorised into the six baseline personas.
How consumer online behaviour has changed during the pandemic
Mon, 23rd Aug 2021
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crm
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cx
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martech
The number of applications people are using has increased by 30% in the last two years, according to a new report by AppDynamics.
Dell Technologies announces monitors for the professional at home
Fri, 20th Aug 2021
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network infrastructure
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hybrid & remote work
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personal computing devices
Dell Technologies introduces updates to its monitor ranges, including a new portable monitor and video conferencing monitors.
Unisys enables cargo shipment tracking throughout the supply chain
Fri, 20th Aug 2021
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supply chain & logistics
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unisys
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inventory management systems
Unisys developed ‘piece-level tracking’ with the aim of assisting airlines and freight companies with tracking down products travelling within the supply chain.
Employee experience critical in remote working environments - study
Thu, 19th Aug 2021
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hcm
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hybrid & remote work
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payroll systems
Remote working has had a significantly positive impact on the employee experience, with 63% saying their companies will make it permanent.
mx51 to use Snowflake for analytics and customer service
Thu, 19th Aug 2021
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crm
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data analytics
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martech
Snowflake has been chosen by mx51 to enhance its analytics and customer service for its merchant payment platform.
Seismic acquires Lessonly to build new sales and marketing platform - closes $170 million funding
Wed, 18th Aug 2021
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edutech
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digital marketing
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sales
Seismic acquires training solution Lessonly, closes $170m Series G funding round, and plans to expand its sales and marketing platform.
CX firm NICE acquires GoMoxie to bolster omnichannel capabilities
Wed, 18th Aug 2021
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crm
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uc
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data analytics
NICE acquires GoMoxie to expand digital customer experience capabilities, adding smart conversational self-service tools.
The world's first fully blockchain-enabled credential led marketplace
Tue, 17th Aug 2021
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blockchain
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supply chain & logistics
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ecommerce
QUT Design Lab and Smart Trade Networks are set to launch and demonstrate the world's first fully blockchain-enabled credential led marketplace.
Laser focus on customer-oriented tech top priority for customer service industry - report
Tue, 17th Aug 2021
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crm
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cx
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martech
CSS leaders are rapidly investing in emerging customer-focused technologies, according to new research from Gartner.