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Yamini Rangan stories

Yamini Rangan is an accomplished author with a keen interest in the evolving domain of artificial intelligence (AI) as it applies to customer service and business operations. Her writings often explore the impact of AI technology on facilitating and enhancing the interactions between businesses and their customers. A recent highlight in her work includes the unveiling of the HubSpot AI platform, a development that promises to empower customer-facing teams with a suite of AI-powered tools.

Another focal point in Rangan's work is the emphasis on strengthening customer relationships through technological advancements. This interest is exemplified in her coverage of HubSpot's latest updates announced at the annual INBOUND event. Here, she discusses how new features aim to deepen connections between businesses and their clients, ensuring that the human element in customer relations is enhanced by technology rather than replaced by it.

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HubSpot unveils HubSpot AI platform and new Sales Hub
Mon, 11th Sep 2023
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data analytics
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martech
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cdp
HubSpot has unveiled HubSpot AI, a set of AI-powered products and features to help customer-facing teams excel in a changing business landscape.
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HubSpot rolls out updates to reinforce customer connections
Fri, 9th Sep 2022
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crm
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data analytics
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cx
HubSpot announced at its annual INBOUND event new features and updates to help businesses create deeper, more meaningful connections with their customers.