Workforce Technology stories - Page 8

Skillsoft launches its AI-native Percipio Platform to help firms close skill gaps and link workforce development directly to business outcomes.

Remote launches AI-powered Surveys and tools for global payroll, HR automations and mobility, helping firms streamline workforce management worldwide.

Calabrio unveils Workforce Intelligence, an AI-powered platform enhancing contact centre operations with real-time adaptability and improved agent performance.

RingCentral will launch AI-enabled workforce management tools for its RingCX platform in Australia by year-end following its CommunityWFM acquisition.

Top talent is leaving across all industries as AI concerns and stalled career growth fuel anxiety, reveals Workday's Global Workforce Report.

Buddybee.ai has secured USD $1.9m in sales and signed 356 real estate agencies within two weeks, offering AI-driven workflow automation across industries.

BlackLine launches Verity AI on its Studio360 platform, aiming to automate finance tasks and deliver predictive insights for CFOs with trusted, auditable AI.

Fitness & Lifestyle Group adopts Workday to streamline HR and finance across 330 clubs in Asia Pacific, supporting growth and over 6,000 staff members.

Gold Coast Health uses automation to save 40,000 admin hours yearly, boosting efficiency and patient care across Queensland's largest public health network.

Synopsys expands generative AI tools to accelerate semiconductor chip design, enhancing productivity and cutting development times for engineering teams.

Supply chain startup HappyRobot has raised USD $44 million to enhance its AI workforce platform, aiming to transform enterprise operations with advanced automation.

Australian public agencies can achieve sustainable savings by automating HR and payroll functions, cutting costs and improving efficiency amid rising government debt.

Forrester warns rapid advances in artificial general intelligence are set to transform workforces worldwide, urging firms to start AI readiness programmes now.

Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.

Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.

Australian manufacturers are boosting productivity by using real-time workforce data tools to tackle labour shortages, compliance, and operational challenges.

Hexaware has launched the Agentic AI Academy with upGrad Enterprise to upskill staff in autonomous AI, preparing them for the future of intelligent enterprise systems.

Agentic AI is transforming frontline workforces by autonomously managing tasks in retail, healthcare, and hospitality, enhancing efficiency and resilience.

Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.

Government research finds generative AI will mostly enhance jobs rather than replace them, urging upskilling to embrace technological changes in Australia.