eCommerceNews Australia - Technology news for digital commerce decision-makers

Workflow Automation stories

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Celonis & ProcessLab launch banking apps for mortgages

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Celonis and ProcessLab debut banking tools for mortgage approvals and service teams as lenders seek faster decisions, lower costs and better customer journeys.
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Granicus names seven digital government award winners

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Granicus has honoured seven Australia and New Zealand public sector projects for measurable gains in citizen engagement, service delivery and transparency.
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Explainer: How Adobe is building agentic marketing

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Adobe is remaking its marketing and design suite around AI agents, tying content, data and commerce into a single workflow system.
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ServiceNow & Google Cloud widen AI agent partnership

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ServiceNow and Google Cloud deepen AI tie-up as quarterly subscription revenue rises 19% and guidance is lifted after strong contract wins.
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EcoVadis deepens Google Cloud AI partnership for growth

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EcoVadis expands workplace AI rollout with Google Cloud, using Gemini Enterprise to automate internal tasks and train staff to build custom agents.
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GE Appliances rolls out 800 AI agents across operations

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GE Appliances uses Gemini Enterprise to put AI into factories, logistics and supplier work, cutting backorders 25% and speeding shift summaries.
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FIS upgrades trading & risk suite for buy-side firms

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FIS revamps cross-asset platform with AI dashboards and SaaS tools to help buy-side firms manage trading, portfolio and risk in one system.
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Temenos report says five trends will reshape banking

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Temenos and Bain warn that banks must modernise core systems, governed data and cloud architecture as AI, stablecoins and personalisation gather pace.
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NetApp deepens Google Cloud tie-up with Gemini rollout

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NetApp expands Google Cloud storage partnership with Flex Unified availability and Gemini Enterprise adoption, as it wins a 2026 partner award.
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Alteryx launches AI Insights Agent on Google Cloud

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Alteryx brings governed AI answers to Gemini Enterprise on Google Cloud Marketplace, aiming to improve accuracy, auditability and enterprise control.
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Amplitude launches AI Assistant for in-product support

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Amplitude brings AI support into digital products with Assistant, aiming to guide users in context, cut ticket volume and flag friction points.
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Cognizant launches Gemini Enterprise practice with Google

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Cognizant deepens Google Cloud tie-up with embedded engineers, new Marketplace offers and a North American telecoms AI win.
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Avid & Google Cloud bring AI to media editing tools

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Avid and Google Cloud have struck a multi-year deal to embed Gemini and Vertex AI into Media Composer and Content Core, speeding archive search and editing.
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CodeRabbit launches Slack agent for engineering teams

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CodeRabbit brings its AI engineering assistant into Slack, aiming to keep planning, coding and deployment decisions in one shared workflow.
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Quantium launches Gemini Enterprise practice with Google

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Quantium joins Google Cloud's Gemini Enterprise push with a new AI practice aimed at moving enterprise agents from pilots into production.
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KPMG & Google Cloud launch AI agents for regulated sectors

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KPMG deepens Google Cloud tie-up with AI agents for regulated sectors, including a Cardinal Health finance tool to tackle pricing disputes.
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Infosys expands Google Cloud tie-up for agentic AI

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Infosys and Google Cloud widen partnership to package agentic AI tools for major industries, while training 100,000 staff on Gemini Enterprise.
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Mercha cuts proposal drafting from hours to seconds

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Mercha deploys Decidr OS to automate custom sales proposals, turning a two-to-three-hour workflow into seconds for its 12-person team.
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Google sees retail success with agentic commerce push

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Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
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Google expands Gemini Enterprise with governance features

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Google adds long-running agents, a shared workspace and a governance layer to Gemini Enterprise as businesses seek AI they can monitor and control.