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Australian Stories

Voice AI stories

monday.com launches Harmony voice AI for Australian sales
Customer Relationship Management

monday.com launches Harmony voice AI for Australian sales

Australian sales teams face closer scrutiny over automated calls as monday.com rolls out a voice AI platform built for lead qualification and handovers.

By Mara Sugue • 4 min read • Last month
OpenDebt raises AUD $2 million to expand AI debt recovery
Fintech

OpenDebt raises AUD $2 million to expand AI debt recovery

The funding will help the Sydney start-up reach more lenders as it targets overdue debts that are too small or costly to chase manually.

By Karen Joy Bacudo • 6 min read • Tue, 22nd Sep 2026

Global Stories

Voice AI stories

Harmony launches voice AI agent platform for sales teams
Customer Relationship Management

Harmony launches voice AI agent platform for sales teams

It aims to cut missed deals by automating complex sales calls, with early user Bright Car Finance reporting a 9% rise in closed business.

By Regine Laguilles • 4 min read • Last month
Cloudera expands AI ecosystem with Neo4j & Cartesia
Private Cloud

Cloudera expands AI ecosystem with Neo4j & Cartesia

The additions aim to help enterprises run governed AI and voice workloads across cloud and on-premises systems without losing control of sensitive data.

By Joseph Gabriel Lagonsin • 4 min read • Last month
8x8 names Boris Grinshpun as company's Product Chief
Unified Communications

8x8 names Boris Grinshpun as company's Product Chief

The move comes as 8x8 pushes harder into AI-powered customer experience tools across its communications software portfolio.

By Sofiah Nichole Salivio • 3 min read • Last month
Jabra study finds AI adds work & boosts collaboration
Artificial Intelligence

Jabra study finds AI adds work & boosts collaboration

AI is adding tasks for most knowledge workers, while frequent users say it is also lifting collaboration and team connection.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Axify integrates with OpenTable for restaurant bookings
Customer Relationship Management

Axify integrates with OpenTable for restaurant bookings

The deal lets restaurants automate bookings and changes inside existing systems, helping staff handle more covers while service pressure stays high.

By Mara Sugue • 4 min read • Last month
Jabra launches retail headset & cloud management platform
Unified Communications

Jabra launches retail headset & cloud management platform

Retailers can now centralise headset fleets across stores as Jabra's new platform aims to cut IT support demands and speed frontline communications.

By Raphael Veloso • 4 min read • Last month
Flam raises USD $40 million in QED-led funding round
Software-as-a-Service

Flam raises USD $40 million in QED-led funding round

The cash will fund research, product expansion and overseas sales as the San Francisco-based company grows beyond 100 enterprise customers.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 17th Sep 2026
OpenTable launches AI tools to help restaurants fill seats
Software-as-a-Service

OpenTable launches AI tools to help restaurants fill seats

AI search and automation are helping restaurants win more bookings as OpenTable expands tools aimed at cutting staff workload and boosting covers.

By Sofiah Nichole Salivio • 4 min read • Fri, 11th Sep 2026

Stories from Other Regions

Voice AI stories

Most UK AI automation agencies hide prices, study finds
Low code & No code

Most UK AI automation agencies hide prices, study finds

Fewer than half of 277 listed firms show any prices online, leaving buyers to seek quotes before they can gauge the cost of AI automation work.

By Sofiah Nichole Salivio • 4 min read • Last week
Sprinklr launches marketing AI agents beta for teams
Customer Experience

Sprinklr launches marketing AI agents beta for teams

Large marketing teams could speed up campaign creation as Sprinklr's new beta links idea generation, compliance checks and execution in one workflow.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Gimlet & Cerebras to deliver AI inference at speed
Large Language Models

Gimlet & Cerebras to deliver AI inference at speed

Private deployments are already running as the two firms aim to make live AI responses far quicker, targeting up to 3,000 tokens a second.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Elevate CEO: Canada at turning point ahead of festival
Artificial Intelligence

Elevate CEO: Canada at turning point ahead of festival

Toronto's AI talent pool is drawing more U.S. firms, but festival organisers say Canada must now keep its startups from leaving.

By Jake MacAndrew • 4 min read • Thu, 17th Sep 2026
Klaviyo launches headless CRM for AI tools & agents
Software-as-a-Service

Klaviyo launches headless CRM for AI tools & agents

Marketers can now plug AI agents into customer data and actions without Klaviyo's interface, as the firm widens access across its platform.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 16th Sep 2026
Armstrong Bell marks 25 years with AI & cybersecurity
Unified Communications

Armstrong Bell marks 25 years with AI & cybersecurity

Growth now rests on managed IT and cyber defence as the Bromsgrove firm serves more than 400 organisations and builds AI voice agents.

By Sofiah Nichole Salivio • 4 min read • Thu, 10th Sep 2026
Blue Machines AI launches Aurora for Indian BFSI calls
Private Cloud

Blue Machines AI launches Aurora for Indian BFSI calls

Banks and insurers in India may cut transcription errors on EMI amounts and policy numbers as a multilingual model targets noisy calls.

By Karen Joy Bacudo • 4 min read • Wed, 9th Sep 2026