eCommerceNews Australia - Technology news for digital commerce decision-makers

User experience (UX) stories

Hsann

Pepperstone Crypto: Digital assets go mainstream as investors take control of financial future

Today
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crypto
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fintech
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blockchain
Pepperstone Crypto says digital assets are moving into the mainstream as regulation, ETFs and younger investors reshape how traders access markets.
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Granicus names seven digital government award winners

Today
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smart cities
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data analytics
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digital transformation
Granicus has honoured seven Australia and New Zealand public sector projects for measurable gains in citizen engagement, service delivery and transparency.
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FIS upgrades trading & risk suite for buy-side firms

Today
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digital transformation
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fintech
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rpa
FIS revamps cross-asset platform with AI dashboards and SaaS tools to help buy-side firms manage trading, portfolio and risk in one system.
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Click to Pay lifts Ecommpay approval rates to 75.18%

Yesterday
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data analytics
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fintech
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cx
Ecommpay says Click to Pay is helping merchants win more completed online sales as guest checkout adoption rises and approval gaps widen.
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Amplitude launches AI Assistant for in-product support

Yesterday
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saas
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digital transformation
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cx
Amplitude brings AI support into digital products with Assistant, aiming to guide users in context, cut ticket volume and flag friction points.
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Amplitude launches AI assistant for in-product support

Yesterday
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digital transformation
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cx
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martech
Amplitude adds an AI assistant inside apps to guide users through tasks, cut support tickets and tie help requests to product behaviour.
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Stake adds portfolio chart & stock move explainers

Yesterday
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data analytics
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fintech
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cx
Stake rolls out in-app portfolio chart and stock-move summaries as it courts retail investors seeking clearer performance and market context.
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Gigamon launches AI tools as observability market grows

Yesterday
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virtualisation
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hybrid cloud
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digital transformation
Gigamon rolls out AI traffic intelligence and agentic observability software as IDC sees the network monitoring market reaching USD $4.39 billion by 2029.
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Parloa study finds big firms make customer contact hard

Yesterday
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uc
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digital transformation
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cx
Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.
Ned

Agentic era and the UI transition

Yesterday
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digital transformation
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hyperscale
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fintech
Agentic commerce is forcing firms to rethink websites, as AI agents bypass ads and clicks for API-driven transactions.
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Code and Theory launches AI creative tool with Adobe

Yesterday
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devops
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cx
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martech
Code and Theory and Adobe launch AI tool for financial services, using synthetic personas to guide creative decisions before campaigns reach approval.
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Check Point tops Miercom hybrid mesh security benchmark

Yesterday
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firewalls
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ransomware
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hybrid cloud
Check Point claims fourth straight win in Miercom hybrid mesh security test, scoring 99.8% and beating rivals on phishing and malware blocking.
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When identity becomes the payment rail

2 days ago
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data protection
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digital transformation
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fintech
EU wallet rules could turn digital identity into the next payments backbone, forcing banks to rethink onboarding, fraud and customer trust.
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1Cover expands Adyen payments deal, saves AUD $35,000

2 days ago
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digital transformation
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fintech
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cx
1Cover deepens Adyen partnership across Australia and New Zealand, cutting payments costs and streamlining insurance transactions for customers and staff.
Checkpoint

Check Point tops Miercom hybrid mesh security benchmark

2 days ago
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malware
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firewalls
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ransomware
Check Point clinches Miercom's 2026 hybrid mesh security test, scoring 99.8% and blocking every malicious phishing URL.
Dropbox

Dropbox launches three ChatGPT apps for workflow control

2 days ago
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saas
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storage
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document management
Dropbox brings file access, workplace search and diary management into ChatGPT as it looks to cut app switching for office workers.
Nabil preferred

Extreme says Platform ONE cuts network costs by 32%

3 days ago
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edutech
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firewalls
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network infrastructure
Extreme says adoption of Platform ONE is growing as customers across aviation, healthcare and education report sharper efficiency gains and lower running costs.
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TAL expands Microsoft deal in biggest tech pact yet

3 days ago
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uc
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digital transformation
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cloud security
TAL deepens Microsoft tie with five-year Azure and AI pact, aiming to lift claims efficiency, staff training and customer service.
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Hyland launches AI tools for finance, SAP & education

3 days ago
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edutech
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document management
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digital transformation
Hyland embeds AI into finance, SAP and student workflows as it upgrades Content Innovation Cloud for regulated enterprise processes.
Go outreach

10 essential WordPress plugins every business website needs

3 days ago
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storage
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dr
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data analytics
WordPress plugins can boost security, speed and search visibility for business sites, with experts highlighting the must-have tools firms should install.