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Twilio Stories - Page 3

Australian Stories

Twilio stories

Twilio predicts Australian 2025 customer experience trends
Customer Experience

Twilio predicts Australian 2025 customer experience trends

Twilio predicts a challenging future for brands in Australia, with consumer trust projected to plummet, impacting loyalty strategies and customer relationships.

By Sean Mitchell • 3 min read • Mon, 30th Dec 2024
Twilio unveils Linked Audiences integration for Redshift
Hyperscale

Twilio unveils Linked Audiences integration for Redshift

Twilio has launched a public beta of Linked Audiences, enhancing personalised marketing capabilities for Amazon Redshift users, boosting engagement strategies.

By Melania Watson • 3 min read • Tue, 3rd Dec 2024
Twilio report: Trust crucial for Australian consumer loyalty
Customer Experience

Twilio report: Trust crucial for Australian consumer loyalty

Twilio's 2024 report reveals that 68% of Australians may stop engaging with brands they distrust, emphasising the need for secure, identifiable communication.

By Imee Dequito • 3 min read • Thu, 24th Oct 2024

Global Stories

Twilio stories

Stackpack raises USD $6.3 million to bring AI to vendor management
Software-as-a-Service

Stackpack raises USD $6.3 million to bring AI to vendor management

Stackpack has raised USD $6.3 million to enhance its AI platform that simplifies managing third-party vendor complexities for businesses.

By Melania Watson • 4 min read • Mon, 19th May 2025
Twilio teams with Microsoft to drive enterprise conversational AI
Software-as-a-Service

Twilio teams with Microsoft to drive enterprise conversational AI

Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.

By Sean Mitchell • 5 min read • Thu, 15th May 2025
Avalara appoints Sydney Carey & Karyn Smith to top roles
Document Management

Avalara appoints Sydney Carey & Karyn Smith to top roles

Avalara appoints Sydney Carey as CFO and Karyn Smith as Chief Legal Officer to boost finance and legal leadership in global tax tech operations.

By Melvin Hipolito • 2 min read • Mon, 5th May 2025
GitHub Copilot surpasses 15 million users as AI tools expand
Artificial Intelligence

GitHub Copilot surpasses 15 million users as AI tools expand

GitHub Copilot has exceeded 15 million users, growing rapidly as Microsoft advances its AI tools in software development and cloud services.

By Sean Mitchell • 4 min read • Thu, 1st May 2025
Twilio finds RCS adoption rising among mobile industry pros
Customer Relationship Management

Twilio finds RCS adoption rising among mobile industry pros

Research from Twilio reveals that nearly half of mobile professionals have adopted Rich Communication Services, with 60% citing its positive impact on customer communications.

By Melania Watson • 3 min read • Wed, 16th Apr 2025
Twilio report highlights CDP trends & AI adoption in 2025
Data Analytics

Twilio report highlights CDP trends & AI adoption in 2025

Twilio's latest report reveals a surge in AI adoption and predictive traits, highlighting a 57% increase in their use as businesses pivot towards flexible martech solutions.

By Kaleah Salmon • 2 min read • Thu, 13th Mar 2025
Twilio appoints Webster to strengthen ANZ growth strategy
Unified Communications

Twilio appoints Webster to strengthen ANZ growth strategy

Twilio has appointed Vaughan Webster as Senior Manager for Partners & Alliances in ANZ, starting February 2025, to enhance its AI-driven customer solutions.

By Moritz Florian • 2 min read • Tue, 25th Feb 2025
Unlocking the power of speech to humanise AI-driven customer experiences
Customer Experience

Unlocking the power of speech to humanise AI-driven customer experiences

Recent advancements in conversational AI are transforming customer experiences, as brands embrace AI to foster deeper relationships and enhance engagement.

By Christopher Connolly • 5 min read • Mon, 10th Feb 2025
Chelsea FC partners with Twilio to enhance fan engagement
Marketing Technologies

Chelsea FC partners with Twilio to enhance fan engagement

Chelsea Football Club has launched a multi-year partnership with Twilio, aiming to enhance fan engagement through personalised experiences and tailored content.

By Sean Mitchell • 2 min read • Thu, 6th Feb 2025
Twilio recognised as leader in IDC MarketScape for CDP 2024
Customer Experience

Twilio recognised as leader in IDC MarketScape for CDP 2024

Twilio has been named a leader in the IDC MarketScape for Worldwide Customer Data Platforms for B2C users for 2024-2025, highlighting its innovative solutions.

By Catherine Knowles • 3 min read • Fri, 13th Dec 2024
Datadog enhances AWS & database monitoring features
Data Analytics

Datadog enhances AWS & database monitoring features

Datadog has enhanced its monitoring capabilities for Amazon Web Services, now integrating over 100 services and introducing new tools for AI/ML and databases.

By Catherine Knowles • 4 min read • Tue, 3rd Dec 2024
Tempest secures USD $3.2m to revolutionise developer tools
Software Development

Tempest secures USD $3.2m to revolutionise developer tools

Tempest has emerged from stealth with USD $3.2 million in funding to tackle platform engineering challenges for technology businesses.

By Melania Watson • 3 min read • Tue, 26th Nov 2024
Twilio honours 16 startups in 2024 AI Searchlight Awards
Data Analytics

Twilio honours 16 startups in 2024 AI Searchlight Awards

Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.

By Melania Watson • 3 min read • Thu, 21st Nov 2024

Stories from Other Regions

Twilio stories

Endowus teams with Twilio to enhance platform security
Cybersecurity

Endowus teams with Twilio to enhance platform security

Endowus has teamed up with Twilio to enhance security on its digital wealth platform, addressing a surge in fraud cases with advanced verification measures.

By Catherine Knowles • 3 min read • Wed, 12th Mar 2025