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Trust Stories - Page 3

Australian Stories

Trust stories

Castles opens Melbourne hub to drive Pacific growth
Fintech

Castles opens Melbourne hub to drive Pacific growth

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Technology rebuilds trust & transparency in Australia's used-car market
DevOps

Technology rebuilds trust & transparency in Australia's used-car market

Technology is transforming Australia's AUD $118 billion used-car market by introducing data-driven pricing and digital inspections to boost trust and transparency.

By Melania Watson • 3 min read • Thu, 20th Nov 2025
PayPal launches PayPal Open for unified business payments in Australia
Data Protection

PayPal launches PayPal Open for unified business payments in Australia

PayPal launches PayPal Open in Australia, a unified platform offering global payments, lending, and insights for businesses of all sizes.

By Melania Watson • 3 min read • Tue, 14th Oct 2025

Global Stories

Trust stories

Privacy shifts from compliance checkbox to market edge
Data Protection

Privacy shifts from compliance checkbox to market edge

Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
Sage predicts trust & agentic AI will reshape channel
Software-as-a-Service

Sage predicts trust & agentic AI will reshape channel

Sage's Gretchen O'Hara says trust and agentic AI will determine which channel partners win, grow and keep customers by 2026.

By Sean Mitchell • 4 min read • Sat, 20th Dec 2025
Study finds value for money trumps price in eCommerce
Data Analytics

Study finds value for money trumps price in eCommerce

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025
AI bubble cools as HR shifts to outcomes & new roles
Storage

AI bubble cools as HR shifts to outcomes & new roles

AI boom gives way to realism as HR chases measurable outcomes, new AI chiefs emerge and skills outshine headcount in 2026 strategies.

By Kaleah Salmon • 9 min read • Fri, 12th Dec 2025
AI set to reshape customer trust, transparency & service by 2026
Customer Experience

AI set to reshape customer trust, transparency & service by 2026

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

By Melania Watson • 4 min read • Fri, 5th Dec 2025
Proofpoint appoints Joyce Kim as Chief Marketing Officer to boost AI focus
Unified Communications

Proofpoint appoints Joyce Kim as Chief Marketing Officer to boost AI focus

Proofpoint has appointed Joyce Kim as Chief Marketing Officer to lead its marketing strategy amid rising AI adoption in cybersecurity and data protection.

By Melvin Hipolito • 2 min read • Tue, 2nd Dec 2025
Trust & compliance seen as keys to mainstream Web3 adoption
Crypto

Trust & compliance seen as keys to mainstream Web3 adoption

A survey of 1,500+ professionals reveals trust, compliance, and identity assurance as crucial for mainstream adoption of Web3 wallets and digital asset services.

By Melvin Hipolito • 3 min read • Fri, 21st Nov 2025
Five AI shifts that will redefine enterprise strategy in 2026
Edge Computing

Five AI shifts that will redefine enterprise strategy in 2026

By 2026, AI will reshape enterprise strategy with agentic AI, embedded systems, and human-centric transformation driving competitive edge and innovation.

By Mike Morgan • 4 min read • Fri, 21st Nov 2025
Financial firms struggle to fully scale AI amid data silos & security
Data Protection

Financial firms struggle to fully scale AI amid data silos & security

Nearly half of financial firms struggle to scale AI fully due to data silos and security concerns, despite widespread adoption and hybrid deployment strategies.

By Melania Watson • 3 min read • Tue, 11th Nov 2025
Early holiday shopping & AI trust reshape retail strategies
Marketing Technologies

Early holiday shopping & AI trust reshape retail strategies

A global survey reveals shoppers increasingly expect early, personalised holiday deals and trust AI for recommendations, urging retailers to act faster and smarter.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
AI guardrails: Building trust in fintech's next frontier
Data Protection

AI guardrails: Building trust in fintech's next frontier

Fintech firms rush to adopt AI, with 65% using it despite cybersecurity lapses, highlighting the urgent need for robust guardrails to build trust and ensure safety.

By Ashwin Vishwanathan • 5 min read • Thu, 30th Oct 2025

Stories from Other Regions

Trust stories

AI & ethical messaging set to shape UK customer experience
Customer Experience

AI & ethical messaging set to shape UK customer experience

Infobip forecasts that AI, ethical messaging, and new channels like RCS will transform UK customer experience by 2026, focusing on real-time personalisation and trust.

By Catherine Knowles • 2 min read • Fri, 28th Nov 2025
Building trust in AI-driven subscription services in 2026
Customer Experience

Building trust in AI-driven subscription services in 2026

In 2026, transparency in AI is vital for subscription services to build trust, ensure fairness, and maintain customer loyalty amid rising ethical concerns.

By Mike Galyen • 5 min read • Sat, 22nd Nov 2025
Most Singapore banks fall short of brand promises, says Forrester
Customer Experience

Most Singapore banks fall short of brand promises, says Forrester

Forrester's Total Experience Score reveals most Singapore banks fail to deliver customer experiences matching their brand promises, with Citibank and DBS leading.

By Sean Mitchell • 4 min read • Thu, 23rd Oct 2025