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Trust Stories - Page 11

Australian Stories

Trust stories

Aussies sceptical about AI banking, prefers human interaction - study
Fintech

Aussies sceptical about AI banking, prefers human interaction - study

Despite a surge in digital banking, 58% of Australians remain uncertain about AI-enhanced services due to job loss fears, data security concerns, and a preference for human interaction, says a Publicis Sapient study.

By Sean Mitchell • 3 min read • Wed, 1st May 2024
Report urges transparency in Australian telco regulation enforcement
Unified Communications

Report urges transparency in Australian telco regulation enforcement

The Centre for Media Transition's latest report, commissioned by ACCAN, urges the ACMA to increase transparency around telecommunications regulation enforcement, recommending a public register of penalties.

By Sean Mitchell • 3 min read • Wed, 3rd Apr 2024
Aussies lose trust in traditional comms due to scam surge, study reveals
Unified Communications

Aussies lose trust in traditional comms due to scam surge, study reveals

A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.

By Sean Mitchell • 3 min read • Thu, 21st Mar 2024

Global Stories

Trust stories

SolarWinds launches AI engine to transform IT operations
DevOps

SolarWinds launches AI engine to transform IT operations

SolarWinds unveils a generative AI engine, SolarWinds AI, set to enhance IT operations by prioritising privacy, security, and reliability, starting with its Service Desk.

By Catherine Knowles • 3 min read • Wed, 22nd May 2024
Kore.ai named leader in Forrester Wave for conversational AI
Unified Communications

Kore.ai named leader in Forrester Wave for conversational AI

Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.

By Catherine Knowles • 3 min read • Tue, 21st May 2024
io.finnet launches io.vault, a solution for digital assets
Crypto

io.finnet launches io.vault, a solution for digital assets

Tech company io.finnet unveils io.vault, a pioneering self-custody solution for institutional digital asset management, already gaining traction with top industry players.

By Catherine Knowles • 3 min read • Fri, 17th May 2024
Why eCommerce security is a balancing act between speed and protection
Customer Experience

Why eCommerce security is a balancing act between speed and protection

In the cyber-threat landscape, eCommerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.

By John Agger • 4 min read • Mon, 6th May 2024
Kyriba expands AI capabilities boosting liquidity performance
Digital Transformation

Kyriba expands AI capabilities boosting liquidity performance

Kyriba unveils an expanded suite of AI capabilities aimed at improving liquidity performance, cash forecasting, and custom report generation.

By Tom Raynel • 3 min read • Wed, 10th Apr 2024
Tillo report reveals loyalty deficit in fintech sector
Crypto

Tillo report reveals loyalty deficit in fintech sector

Tillo's report reveals a significant trust and loyalty gap in the fintech sector, indicating opportunities for growth through strategic incentives and rewards.

By Catherine Knowles • 3 min read • Mon, 8th Apr 2024
Cybersecurity providers failing most professional services firms
EduTech

Cybersecurity providers failing most professional services firms

New research reveals that 70% of professional services firms are hindered by underperforming cyber security providers, intensifying the urgency for superior cyber defence strategies.

By Catherine Knowles • 3 min read • Fri, 29th Mar 2024
What does 'AI-first' actually mean to business success?
Data Analytics

What does 'AI-first' actually mean to business success?

Exploring 'AI-first' in business means prioritising artificial intelligence in the core of product design and operations, fostering unparalleled efficiency, agility and customer satisfaction.

By Christina Kosmowski • 4 min read • Thu, 21st Mar 2024
Buddy aims to digitise recycling trade, transforming $348B market
Supply Chain

Buddy aims to digitise recycling trade, transforming $348B market

Buddy, a global marketplace aimed at digitising the $348B metal recycling industry, connects buyers and sellers directly, aiming to streamline the industry and greatly reduce carbon emissions.

By Sean Mitchell • 3 min read • Tue, 19th Mar 2024
EdTech set to transform education across Asia, says UNESCO
EduTech

EdTech set to transform education across Asia, says UNESCO

HP and Cambridge launch fellowship to empower Asian education leaders to strategically utilise EdTech, addressing key educational challenges and improving access, relevance, and quality.

By Kaleah Salmon • 3 min read • Thu, 14th Mar 2024

Stories from Other Regions

Trust stories

Email spam hits new high, increasing nuisance communication by 31%
Email

Email spam hits new high, increasing nuisance communication by 31%

Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.

By Catherine Knowles • 3 min read • Mon, 29th Apr 2024
Singaporeans value seamless, secure digital experiences, survey finds
Customer Experience

Singaporeans value seamless, secure digital experiences, survey finds

Singaporeans prioritise simple, secure online experiences, with 73% considering a brand switch for passwordless logins, reveals a survey by Ping Identity.

By Catherine Knowles • 3 min read • Wed, 3rd Apr 2024
Research highlights power of human connection in tech sector
Artificial Intelligence

Research highlights power of human connection in tech sector

Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.

By Shannon Williams • 3 min read • Wed, 27th Mar 2024
EU parliament passes AI Act for risk-based regulation of AI
DevOps

EU parliament passes AI Act for risk-based regulation of AI

The EU Parliament has passed the AI Act, a first-of-its-kind legislation categorising AI solutions based on risk, with some potentially facing prohibition due to system threats.

By Catherine Knowles • 3 min read • Tue, 19th Mar 2024