eCommerceNews Australia - Technology news for digital commerce decision-makers

Shared services stories

Matt

Three stages of CFO e-invoicing denial

Last week
#
digital transformation
#
partner programmes
#
risk & compliance
As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.
Global business partners shaking hands across world map illustration

Vistra & G-P launch unified path for global hiring

Last week
#
cx
#
martech
#
hcm
Vistra and G-P unveil a single-contract route to shift firms smoothly from EOR hiring to fully fledged entities in overseas markets.
Uk corporate office meeting upward trend profit automation scene

TMF boosts margins by GBP £32m with Enate platform

Last month
#
digital transformation
#
cx
#
martech
TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
Sally tobin   gary head   aipx ventures landscape

AiPX launches AI-native venture studio for founders

Last month
#
saas
#
data analytics
#
digital transformation
AiPX launches in Australia as an AI-native venture studio, partnering with early-stage founders to build workflow-focused software platforms.
Modern contact centre ai automation agents screens charts efficiency

NiCE report shows agentic AI transforming contact centres

Last month
#
uc
#
devops
#
digital transformation
Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.
1631052085240

5 Signs it's time to automate your back office AP processes

Last month
#
digital transformation
#
fintech
#
rpa
Stuck in slow, manual AP? Here are five clear signs it is time to automate your back office and unlock a leaner, smarter finance team.
Evan goldberg  founder and executive vice president  oracle netsuite

NetSuite unveils AI finance tools & low-code integration

Last month
#
digital transformation
#
hcm
#
physical security
NetSuite debuts AI finance tools and a low-code integration platform to streamline closes, pricing, reporting and cross-app workflows.
Sydney coworking startup team reviewing financial charts view

Scalare cash flow turns positive as founder platform grows

Last month
#
cfo
#
shared services
#
ict sector
Scalare turns operating cash flow positive as cash receipts surge 231% to AUD $4.58 million after acquisitions and founder platform rollout.
Wipro ai led enterprise indian office aerial cutaway data streams

Wipro unveils unified AI-led enterprise functions model

Fri, 30th Jan 2026
#
data analytics
#
digital transformation
#
cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
#
digital transformation
#
fintech
#
it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
Finnish australian office invoices ai ap automation apac

Basware buys Redmap to boost AP automation in APAC

Thu, 18th Dec 2025
#
data analytics
#
digital transformation
#
fintech
Basware acquires Australian AP software provider Redmap to accelerate AI-driven invoice automation growth across the Asia-Pacific mid-market.
Ps unnamed

Azets appoints Trevor Attridge as new Group CIO

Thu, 11th Dec 2025
#
digital transformation
#
hcm
#
ai
Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.
Gemini generated image 8qs99l8qs99l8qs9

Atturra, Comtrac partner on AI-driven investigation tools

Thu, 11th Dec 2025
#
document management
#
data analytics
#
digital transformation
Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.
Screenshot 2025 12 11 at 12.12.53 pm

Exclusive: Celonis' Pascal Coubard shares APAC ambitions and growth

Thu, 11th Dec 2025
#
data analytics
#
digital transformation
#
partner programmes
Celonis' Pascal Coubard eyes rapid APAC expansion after customers unlock USD $8.1 billion in value with its upgraded process intelligence platform.
Ps jacqui adams  1

Kinetic IT appoints Jacqui Adams to lead digital transformation drive

Tue, 2nd Dec 2025
#
digital transformation
#
cx
#
martech
Kinetic IT has appointed Jacqui Adams to lead its digital transformation, enhancing national tech services and delivery models across Australia.
Pat photo

Exclusive: Experteq CEO outlines data and AI priorities

Thu, 27th Nov 2025
#
digital transformation
#
cx
#
phishing
Expert Tech CEO Pat Murphy highlights AI's key role in enhancing security and compliance for Australia's mutual banks amid rising cyber threats and cost pressures.
Modern office workspace digital finance dashboard invoices charts calculators coins

Supervity unveils AP AI Command Centre to automate finance tasks

Fri, 14th Nov 2025
#
it automation
#
agentic ai
#
accounts payable
Supervity launches its AP AI Command Centre to automate invoice-to-pay finance tasks, cutting processing times by 90% and boosting payment accuracy for firms.
Asia pacific business leaders office digital data charts graphs skyline

APAC leaders show lowest AI confidence but see steady ROI gains

Tue, 1st Jul 2025
#
digital transformation
#
supply chain
#
genai
Asia-Pacific leaders show the lowest confidence in AI effectiveness globally, yet 70% report steady ROI gains from current AI investments.
Ru headshot

Rufaro Mtuwa steps into General Manager role at insignia

Wed, 25th Sep 2024
#
cx
#
martech
#
partner programmes
Rufaro Mtuwa, a veteran of insignia, has been promoted to General Manager, where she will guide the Australian firm through its next growth phase.
Arvind lakshmiratan  cmo  of inspira enterprise

Inspira Enterprise appoints Arvind Lakshmiratan as CMO

Mon, 29th Jul 2024
#
firewalls
#
advanced persistent threat protection
#
breach prevention
Inspira Enterprise appoints Arvind Lakshmiratan as Chief Marketing Officer. With extensive IT marketing expertise, he'll spearhead global market strategies.