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Serco stories

Modern fitness club gym interior australia teamwork staff trainers using tablets

Australian gym pioneer adopts CoverMe to boost staff efficiency

Fri, 21st Nov 2025
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workforce technology
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serco
Mel Tempest, Australian gym pioneer, adopts CoverMe platform at her Ballarat fitness club to enhance staff efficiency and streamline operations.
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Serco halves integration project times with Boomi AI agents

Mon, 29th Sep 2025
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digital transformation
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agentic ai
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data management
Serco Asia Pacific has halved integration project times to 6-12 hours using Boomi's AI agents, boosting efficiency across its public service operations.
Uniformed police officers and business staff collaborating in modern office

Victoria Police & Serco renew partnership, boosting efficiency

Thu, 31st Jul 2025
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customer service
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emergency services
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law enforcement
Victoria Police and Serco have renewed their partnership, freeing over 100,000 hours annually for frontline policing through enhanced non-emergency reporting services.
Modern police office victoria australia officers computers online crime reports

Victoria Police upgrades online crime reporting for efficiency

Fri, 30th May 2025
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digital transformation
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law enforcement
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ux
Victoria Police has upgraded its Online Crime Reporting system with Serco to boost efficiency and allow officers to focus more on emergencies.
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Serco extends nimbus contract to support global workforce

Wed, 28th Aug 2024
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workforce technology
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partnerships
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nimbus
Serco extends its nimbus Cloud contract by three years, benefiting over 24,000 employees globally with advanced workforce management technology.
Heath

A reality check on email security threats in healthcare

Mon, 27th Nov 2023
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firewalls
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email security
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breach prevention
Email-based cyberattacks have been around for decades, yet they remain widespread, ever-evolving — and persistently successful.
Gettyimages 1188520316

Channel needs to support SMBs to deploy cloud strategies

Fri, 5th Mar 2021
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cloud security
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partner programmes
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smb
Digitalisation has been accelerated by 5-8 years due to COVID-19, with cloud-based technologies playing a key role, according to Giacom.
Nbn

NBN appoints new corporate affairs lead

Mon, 21st May 2018
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uc
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nbn
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broadband
Felicity Ross, with extensive experience in communications, is set to replace Karina Keisler as NBN Co's new corporate affairs lead from 18 July 2018.