Salesforce stories - Page 6

Orgvue launches Henshaw AI to automate workforce planning, cutting months of data work to minutes and aiding firms like Salesforce in redesign efforts.

CrowdStrike posted record Q3 revenue of USD $1.23bn, driven by surging demand for AI-powered cybersecurity and its Falcon Flex subscription model.

RingCentral has launched its AI Receptionist in Australia from AUD $62 monthly, automating call handling with generative AI for businesses of all sizes.

Ken Yagen joins CData as Chief Product Officer to lead product strategy and boost AI-native connectivity across enterprise business systems.

Hyland enhances its cloud content suite with AI-driven upgrades and new integrations for Salesforce, SAP, Workday, and Guidewire to boost business workflows.

Australian and New Zealand energy and transport firms embrace AI-driven loyalty platforms for faster, personalised customer rewards and operational efficiency in 2025.

Despite billions invested in AI, financial firms see slow adoption as solutions must prioritise trust, transparency, and augment human judgement over automation.

Australian financial firms must strengthen Salesforce backup and restore practices to meet APRA's new CPS 230 resilience standards effective July 2025.

Small firms expanding remotely face device management chaos, risking compliance crises and productivity loss before AI adoption can begin properly.

Alteryx appoints Rajkumar Irudayaraj as SVP to lead global AI and technology partnerships, enhancing its cloud and analytics ecosystem worldwide.

Consilium Software launches UniCampaign Version 15, featuring AI-powered automation and enhanced compliance for smarter, multi-channel enterprise outreach.

Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.

CData's Connect AI now enables Microsoft Copilot Studio agents to access and act on live data from 350+ enterprise systems, boosting AI-driven business insights.

AI is set to handle 60% of Australian customer queries by 2027, up from 31%, transforming service operations and boosting business efficiency.

OpenText has launched the AI Data Platform to securely unify and manage enterprise data, enhancing AI accuracy and integration across industries.

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

Australian Motoring Services halved call and dispatch times by integrating 11 systems via Boomi, boosting efficiency and customer satisfaction nationwide.

MYOB has appointed Paul Voges to lead its Enterprise Division, aiming to grow its cloud ERP platform among mid-sized businesses in Australia and New Zealand.

AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.

Informatica updates its Intelligent Data Management Cloud with new agentic AI features, enhancing data trust, security and automation for enterprises.