Salesforce stories - Page 26
Salesforce announces advanced AI-powered analytics integration for sales, service, and marketing
Mon, 19th Jun 2017
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data analytics
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martech
Salesforce's new Einstein Analytics imbues CRM with AI, offering predictive insights to enhance sales and marketing strategies.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
Thu, 15th Jun 2017
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edutech
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crm
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By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Wed, 7th Jun 2017
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data analytics
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cx
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
Fri, 19th May 2017
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crm
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data analytics
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cx
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
CloudSense & NTT DATA partner to help CSPs tackle digital challenges
Mon, 15th May 2017
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data analytics
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martech
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cdp
Together, the companies will work on NTT Data's Digital Telco Lab with the aim of developing digital solutions for Communication Services Providers.
Salesforce named a leader in application platforms as a service - Gartner
Mon, 8th May 2017
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paas
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data analytics
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martech
Strong ecosystem, market presence, innovation and customer satisfaction named as their strengths as an hpaPaaS.
Salesforce gives its app-development partner programme a facelift
Wed, 3rd May 2017
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crm
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data analytics
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martech
The new and improved Salesforce AppExchange partner programme features a new business model, a new onboarding experience, and new technology tools.
Salesforce to play 'key role' in Vocus' new Aussie strategy
Fri, 31st Mar 2017
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crm
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data analytics
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cx
Salesforce and Vocus sign multi-million-dollar deal to enhance customer experience for Australia's telecom sector.
Salesforce to establish local infrastructure in Sydney
Tue, 21st Mar 2017
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crm
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data analytics
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hyperscale
Salesforce boosts Aussie presence with new Sydney-based infrastructure on AWS, eyeing local service enhancement.
CPL to become the Uber of the disability sector using Salesforce
Tue, 21st Mar 2017
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data analytics
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martech
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cdp
CPL harnesses Salesforce tech to revolutionise disability sector, mirroring Uber's adaptive service model for client-focused solutions.
IBM & Salesforce reveal global AI partnership
Wed, 8th Mar 2017
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data analytics
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martech
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cdp
IBM and Salesforce team up to provide AI-powered solutions for customer engagement, combining Watson and Einstein.
Salesforce ramps up fast and reliable private enterprise connectivity
Mon, 20th Feb 2017
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data analytics
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hyperscale
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martech
Together with Equinix, the company recently announced direct, private access to the Salesforce platform via Equinix Cloud Exchange.
Salesforce launches $60k comp for Aussie startups
Thu, 16th Feb 2017
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data analytics
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martech
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cdp
Salesforce calls for startups to enter its first ever PitchComp at Salesforce World Tour Sydney event on March 21st, 2017.
Inside Salesforce Einstein: The AI that can help CRM work smarter
Thu, 2nd Feb 2017
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crm
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data analytics
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martech
Competitors may shrug off Einstein as a marketing gimmick, Salesforce says it's a new layer of intelligence that makes things smarter.
Salesforce kicks off 2017 with major new Spring release
Fri, 20th Jan 2017
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data analytics
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martech
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partner programmes
Salesforce recently made their release notes officially available, and there is little doubt that Spring '17 is a big update.
B2Bs: Ditch the legacy commerce systems and think cloud SaaS
Mon, 16th Jan 2017
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data analytics
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martech
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commerce systems
Legacy commerce systems are holding organisations back, causing them to miss out on at least $2 million in sales.
Unit4 exec shake up to harness the 'full potential of cloud'
Wed, 11th Jan 2017
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data analytics
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martech
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cdp
Jeremy Roche, former CEO of FinancialForce, has been appointed as the new Chief Product Officer of business software company Unit4.
Skyrocketing success: By 2018, Salesforce expects to hit $10 billion in revenue
Mon, 19th Dec 2016
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crm
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data analytics
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martech
Salesforce forecasts $8.4bn revenue this year, on track for $10.1bn by 2018, making it fastest-growing enterprise software company.
Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service
Wed, 14th Dec 2016
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crm
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data analytics
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martech
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
Salesforce Shield offers superior level of data security
Tue, 6th Dec 2016
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data protection
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data analytics
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martech
Introducing Salesforce Shield. Launched in July, it was built to help customers see the who, what and where information about sensitive data access.