Salesforce stories
Salesforce launches Agentforce 2dx to optimise AI workflows
Last week
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digital transformation
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cx
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martech
Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.
Salesforce debuts AgentExchange for digital labour market
Last week
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martech
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cdp
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ai agents
Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.
Avalara unveils updated connector for Salesforce Revenue Cloud
Last week
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martech
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cdp
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erp
Avalara has unveiled its updated connector for Salesforce's Revenue Cloud, now available on the Salesforce AppExchange, enhancing tax compliance for businesses.
TCS & Salesforce team up to boost AI for manufacturers
Last month
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crm
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data analytics
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digital transformation
Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.
ANZ executives focus on agentic AI to boost productivity
Last month
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cx
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martech
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hcm
A recent Salesforce study reveals that 69% of C-suite executives in Australia and New Zealand prioritise agentic AI, with 38% already implementing the technology.
Salesforce announces winners of 2024 ANZ Partner Awards
Last month
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martech
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cdp
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cleantech
Salesforce has unveiled the winners of its 2024 ANZ Partner of the Year Awards, highlighting exceptional contributions from partners across Australia and New Zealand.
Allegis Group enhances efficiency with Salesforce Agentforce
Last month
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martech
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hcm
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cdp
Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.
Salesforce announces USD $2.5bn AI investment in Australia
Last month
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martech
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cdp
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cleantech
Salesforce has unveiled a USD $2.5 billion investment in AI for Australia over five years, enhancing workforce skills and boosting sustainability initiatives.
Salesforce & Google enhance AI with expanded partnership
Last month
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data analytics
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digital transformation
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cx
Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.
Singapore unveils AI-driven future in 2025 budget plan
Last month
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storage
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martech
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cdp
In a landmark 2025 budget, Singapore aims to enhance its AI-driven economy with major investments in workforce development and sustainable tech, say officials.
Fivetran appoints new leaders to drive EMEA & global growth
Last month
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martech
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hcm
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digital entertainment
Fivetran has appointed Simon Quinton as General Manager for EMEA, with Suresh Seshadri as CFO and Anand Mehta as Chief People Officer, to boost growth.
Workday unveils platform to manage AI in digital workforces
Last month
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digital transformation
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hyperscale
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martech
Workday has unveiled the Agent System of Record, a platform to help organisations manage AI agents more effectively, enhancing security and compliance.
CIBC invests GBP £5m in Infinity for product development
Thu, 30th Jan 2025
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cx
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martech
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cdp
CIBC Innovation Banking has extended a GBP £5 million corporate debt facility to Infinity, bolstering the call tracking firm’s growth and product development efforts.
Salesforce survey reveals high support for AI in Singapore
Thu, 23rd Jan 2025
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martech
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cdp
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ai
A new survey reveals overwhelming public support in Singapore for AI agents in government services, with 98% of respondents willing to embrace the technology.
Salesforce report: AI boosts revenue for Singaporean SMBs
Fri, 10th Jan 2025
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martech
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cdp
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ai
Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.
SER Group named leader in Gartner's 2024 Magic Quadrant
Thu, 9th Jan 2025
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document management
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digital transformation
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ecm
SER Group has been named a Leader in the Gartner Magic Quadrant for Document Management, highlighting its excellence in enterprise content management.
30,000 Postman workspaces leak API keys & credentials
Fri, 27th Dec 2024
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phishing
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martech
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email security
CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.
NZ SMBs boost revenue with early AI adoption
Mon, 23rd Dec 2024
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cx
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martech
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cdp
A new report reveals that 95% of New Zealand's small-to-medium-sized businesses using AI have seen revenue increases, far exceeding global averages.
TechForce Services partners with Qualitia to boost automation
Mon, 23rd Dec 2024
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devops
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digital transformation
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cx
TechForce Services and Qualitia have partnered to enhance test automation, aiming to boost efficiency and quality for businesses globally.
Cloud contact centre market grows, driven by demand for customer engagement
Thu, 19th Dec 2024
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digital transformation
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hyperscale
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cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.