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Australia

Refund Stories

Australian Stories

Refund stories

Advanced launches with $25 million to boost startups
EduTech

Advanced launches with $25 million to boost startups

Advanced launches with $25m to fund Australian startups by advancing R&D Tax Incentive refunds, aiming to boost economic impact and innovation growth.

By Catherine Knowles • 3 min read • Thu, 8th May 2025
ACCC puts Aussie telcos on notice about common contact clause
Refund

ACCC puts Aussie telcos on notice about common contact clause

Telco providers are being put on notice about potentially unfair, outdated contract terms, with Exetel already stung by the ACCC crackdown.

By Heather Wright • 2 min read • Mon, 18th Jan 2016

Global Stories

Refund stories

Deliverect unveils AI platform to reduce refund fraud in eateries
Digital Transformation

Deliverect unveils AI platform to reduce refund fraud in eateries

Deliverect launches Resolve, an AI platform helping eateries cut refund fraud by up to 70% using Google's Gemini models and Vertex AI technology.

By Catherine Knowles • 3 min read • Fri, 16th May 2025
Luxury Escapes expands travel protection with new coverage
Customer Experience

Luxury Escapes expands travel protection with new coverage

Luxury Escapes and Cover Genius have broadened their partnership to launch a new 'Cancellation Protection' feature for travellers, offering 100% refunds.

By Kaleah Salmon • 3 min read • Tue, 15th Apr 2025
dLocal, eSky strengthen partnership for payment solutions
Unified Communications

dLocal, eSky strengthen partnership for payment solutions

dLocal and eSky Group enhance partnership to provide advanced payment solutions in Latin America and Africa's vibrant markets.

By Shannon Williams • 3 min read • Mon, 27th Nov 2023
Appian unveils enhanced AI automation platform to boost business outcomes
IT Automation

Appian unveils enhanced AI automation platform to boost business outcomes

Appian announces an upgraded AI process automation platform providing higher accuracy data insights to enhance business performance.

By Imee Dequito • 3 min read • Thu, 16th Nov 2023
Think the govt has a big tax refund for you? Think again
Phishing

Think the govt has a big tax refund for you? Think again

Sorry to be the party pooper but it may be time to get your toes in line and cancel that ASOS order you were going to cover with your tax refund.

By Ashton Young • 2 min read • Sat, 21st Jul 2018
Three Vocus subsidiaries to compensate customers over inadequate NBN speeds
Unified Communications

Three Vocus subsidiaries to compensate customers over inadequate NBN speeds

Vocus subsidiaries Dodo, iPrimus, and Commander to refund customers for undelivered NBN speeds, following ACCC agreement, affecting over 5,800 consumers.

By Patrick Martlew • 3 min read • Fri, 23rd Mar 2018
Highest penalties yet handed down to two mobile traders
Risk & Compliance

Highest penalties yet handed down to two mobile traders

Two mobile traders have been handed the stiffest penalties yet for breaching the CCCFA, with charges also brought against ninth mobile trader.

By Heather Wright • 3 min read • Thu, 17th Nov 2016
IRD email is a scam
Email

IRD email is a scam

The IRD has warned that an email currently being circulated, which promises a $609.30 refund to the recipient, is a hoax.

By Staff Writer • 1 min read • Tue, 31st Aug 2010
Telecom to pay $1.6 million to Vodafone, Orcon
Unified Communications

Telecom to pay $1.6 million to Vodafone, Orcon

Telecom has settled with the Commerce Commission for USD $1.6 million after complaints from Vodafone and Orcon about anti-competitive behaviour.

By Staff Writer • 2 min read • Fri, 9th Jul 2010
Telecom admits breach - pays back $9.5m
Unified Communications

Telecom admits breach - pays back $9.5m

Telecom has admitted to yet another breach of the Fair Trading Act after it misled more than 130,000 broadband customers and was forced to pay back $9.

By Staff Writer • 3 min read • Tue, 12th Jan 2010
Compo after TiVo glitch
Unified Communications

Compo after TiVo glitch

Telecom is compensating around 150,000 broadband customers following a network upgrade for TiVo that resulted in slow speeds and billing errors.

By Staff Writer • 2 min read • Tue, 5th Jan 2010

Stories from Other Regions

Refund stories

IT glitch stings Kiwis with over 20,000 wrong traffic tickets
Cartech

IT glitch stings Kiwis with over 20,000 wrong traffic tickets

New Zealand Police have been forced to apologise after admitting they wrongly issued over 20,000 traffic tickets to Kiwis, due to a IT error.

By Staff Writer • 2 min read • Wed, 19th Feb 2014