Qualtrics stories

Qualtrics' full suite of AI-powered conversational analytics and NLP technologies, XM Discover, is now available through the AWS Asia Pacific Region.

With Qualtrics CrossXM, organisations can understand how key employee experience metrics statistically significant impact on customer outcomes.

Organisations across Japan will now be able to access the Qualtrics XM/OS platform locally via data centre in the AWS Asia Pacific (Tokyo) region.

New research by Qualtrics shows making sure the customer experience matches consumer expectations will be vital to retaining customers in 2022.

Employee engagement in Australia and New Zealand continues to rise, with a 15-point increase in the last two years, according to Qualtrics.

Nearly nine in ten Aussies say they were dissatisfied with their experiences as customers in 2021, according to the Qualtrics 2022 Global Consumer Trends.

Qualtrics has been recognized as a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, with its CustomerXM platform.

Qualtrics is expanding its public sector operations in Australia and New Zealand, aiming to help governments improve resident and employee experiences.

Qualtrics is set to acquire Clarabridge, a company specialising in omnichannel conversational analytics, in a $1.125 billion stock transaction.

Qualtrics plans to hire 1,200 new employees in the Asia Pacific and Japan region, as part of its expansion and investment in the area.

ServiceNow and Qualtrics have partnered to help companies deliver next-gen experiences, improving productivity and customer loyalty.

Qualtrics aims to open a new data center in Singapore as the company continues its expansion efforts across Southeast Asia.

Brigid Archibald named as new Managing Director for Qualtrics in APJ, replacing Bill McMurray as he moves to Chief Revenue Officer role.

CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.

Qualtrics has launched four new solutions to help businesses transition employees back into the workplace during the COVID-19 pandemic.

PwC has partnered with Qualtrics to help businesses measure the impact of customer and employee experience programs. #CX #employeeexperience.

The capabilities link all four core experiences of business – customer, employee, product, and brand – together across departments, roles, and teams.

Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.

Qualtrics enhances BrandXM for deeper brand experience insights and social media integration.

Qualtrics boosts APJ team to enhance research services & strategy.

Qualtrics’ Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.

The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation’s EX operations in the area.

Qualtrics boosts its Research Core with new API survey tools for swifter, insightful data analysis.

Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.