Quality Management stories

GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.

Wootzwork secures USD $6.6m Series A to scale its AI-driven manufacturing coordination model across global industrial supply chains.

Apricorn wins AS9100 certification, becoming the sole maker of hardware-encrypted USB drives approved to aerospace and defence standards.

Wasted admin time by Australia's middle managers in frontline sectors is costing the economy an estimated USD $15.5 billion a year.

Global Rev Gen appoints Bosco Anthony as CEO to spearhead national expansion, AI-led products and integrated media, creative and video services.

Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.

Siemens named a Leader in Gartner Magic Quadrant for quality management software, spotlighting its AI-enabled, integrated QMS portfolio.

Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.

Calabrio launches Omni Agent Intelligence, giving contact centres a single, cross-platform view of performance for human and AI agents.

Siemens named Verdantix leader for AI-driven quality management software, as its QMS tools gain top marks in 2025 Green Quadrant report.

Siemens launches Digital Twin Composer to build metaverse-style factory twins, unifying design, simulation and operations in 3D scenes.

Siemens deepens Nvidia AI alliance and debuts digital twin tools, targeting an industrial metaverse and copilots across factory floors.

Digital transformation falters not for lack of tech, but because untrusted data quietly undermines scale, speed and customer experience.

Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.

Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.

Enterprises ditch paper and patchwork systems for integrated, predictive asset platforms as digital transformation becomes imperative.

Caring Hands Health Care secured ISO 9001 and ISO 45001 certifications, enhancing its quality management and occupational health and safety standards.

Consilium launches AI-powered CX platform unifying voice, video, CRM and analytics, aiming to boost enterprise engagement and agent productivity worldwide.

Mercedes-Benz enhances manufacturing efficiency and on-time delivery by integrating Celonis Process Intelligence across its global production and logistics systems.

Celonis launches enhanced AI-driven platform with digital twins to boost business process efficiency and support adaptable enterprise operations.