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QBE stories

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Australian retailers lead in customer service as eyewear excels

Fri, 21st Nov 2025
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cx
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martech
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omnichannel
Australian eyewear retailers Specsavers and OPSM top customer service rankings, while Bendigo Bank leads non-retail brands in KPMG's CX excellence study.
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Australian mid caps risk falling behind as large firms lead in AI

Thu, 25th Sep 2025
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open source
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ai
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ai ethics & governance
Only 27% of ASX 200 firms reported AI use in 2025, lagging behind US and UK; large caps lead while mid caps risk falling behind in adoption.
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QBE Insurance Groupe appoints David Germain as group chief information officer

Fri, 20th May 2022
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devops
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apm
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software development
David Germain appointed as CIO of QBE, responsible for leading global Technology Services to support business goals.
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QBE signs on for multimillion dollar deal with Optus

Tue, 26th Jul 2016
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uc
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optus
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ict services
QBE Australia partners with Optus in a multimillion-dollar deal for ICT services that will enhance voice, mobile, and data networks across 42 locations.