PSAP Stories

Australian Stories

PSAP stories

How to build a chatbot for retail: A guide to leveraging AI for enhanced customer experience

Retailers are tapping into AI to enhance customer experience, with chatbots emerging as key tools for personalised service and seamless shopping journeys.

By Aaron Ploetz • 5 min read • Fri, 14th Mar 2025

Global Stories

PSAP stories

Motorola Solutions

Motorola acquires RapidDeploy to enhance emergency tech offering

Motorola Solutions has acquired RapidDeploy, enhancing emergency response capabilities with cloud-native 911 tech by integrating it into their existing systems.

By Sean Mitchell • 2 min read • Mon, 24th Feb 2025

Gaming

Hands-on Review: Sennheiser Ambeo Sound Bar

The thirteen drivers will have your sound bouncing off your walls while placing you in the centre of all the action.

By Owen McCarthy • 4 min read • Tue, 14th Jan 2020

Stories from Other Regions

PSAP stories

Emergency Communications

Winsted previews ergonomic PSAP console for emergency centres

Winsted previews its ergonomic PSAP console for emergency centres, highlighting comfort and tech integration ahead of its summer release.

By Kaleah Salmon • 3 min read • Fri, 20th Jun 2025

Customer Experience

Winsted appoints Quint Andrae to drive public safety focus

Winsted appoints industry veteran Quint Andrae as Senior Vertical Market Manager to enhance its focus on public safety solutions and control room design.

By Jed Nykolle Harme • 2 min read • Wed, 4th Jun 2025