Policy abuse stories
![Story image](../../../../../uploads/story/2024/07/24/preview_Aviram_Ganor_2018__1_.webp)
How can retailers protect profits and keep customers happy?
3 days ago
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ai
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policy abuse
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online shopping
Amid rising policy abuse, retailers like PrettyLittleThing tighten return rules to protect profits, sparking debate on balancing customer satisfaction and revenue.
![Story image](../../../../../uploads/story/2022/03/01/preview_GettyImages-1263424604.webp)
Fighting smart against policy abuse in online retail
Tue, 1st Mar 2022
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bnpl
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online shopping
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customers
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.