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Opinion Stories

Australian Stories

Opinion stories

How IT firms can use paid social to shorten long sales cycles
Enterprise Resource Planning

How IT firms can use paid social to shorten long sales cycles

Targeted LinkedIn and Meta ads can keep IT buyers engaged for months, improving pipeline influence when deals stall and budgets drag.

By Sam Park • 6 min read • Yesterday
How small Australian retailers can compete with the big players using paid social
eCommerce

How small Australian retailers can compete with the big players using paid social

Social media is helping Australian independents win customers from larger rivals with far smaller budgets and faster, more targeted campaigns.

By Sam Park • 5 min read • Yesterday
Creating a more resilient, agile retail organisation
Digital Transformation

Creating a more resilient, agile retail organisation

Retailers are using category management to cut waste, avoid empty shelves and respond faster to cost-of-living pressures and supply shocks.

By Daniel Kohut • 7 min read • Yesterday
Amperity martech leader reveals 'secret sauce' to marketing in the moment
Digital Transformation

Amperity martech leader reveals 'secret sauce' to marketing in the moment

Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.

By Billy Loizou • 6 min read • 2 days ago
High stakes AI decisions are being made too quickly and without enough challenge or diverse input
Digital Transformation

High stakes AI decisions are being made too quickly and without enough challenge or diverse input

Rushed AI adoption is already fuelling costly hiring and performance mistakes, while weak governance is amplifying bias and eroding trust.

By Charmaine Loratet • 4 min read • 2 days ago
Compliance is not the same as resilience: What Australian organisations are missing beyond the Essential Eight
Data Protection

Compliance is not the same as resilience: What Australian organisations are missing beyond the Essential Eight

Australian firms face growing cyber gaps as insurers and clients demand evidence of controls beyond the Essential Eight, amid new AI threats.

By Tony Rabottini • 5 min read • 3 days ago

Global Stories

Opinion stories

Why size should matter to CIOs but not in the way you think
Digital Transformation

Why size should matter to CIOs but not in the way you think

Public sector ERP programmes are more likely to finish on time when CIOs keep control and use specialist advisers instead of tier-one firms.

By Craig McLaughlin • 3 min read • 2 days ago
AI in accounts payable: A threat to jobs or a catalyst for value?
Digital Transformation

AI in accounts payable: A threat to jobs or a catalyst for value?

AI will strip out manual work in accounts payable, but finance leaders must decide whether to cut headcount or turn the function to oversight.

By Farooq Shaikh • 5 min read • 3 days ago
From fragmented records to connected care: Building an AI‑ready health system
Data Protection

From fragmented records to connected care: Building an AI‑ready health system

Fragmented data is still forcing patients to repeat their history, but new digital reforms could unlock safer care and save over GBP £3 billion a year.

By Farhoud Salimi • 5 min read • 3 days ago
The Death of the Firewall
Malware

The Death of the Firewall

Despite years of predictions, the global firewall market is still worth about USD $6 billion as hybrid networks and OT keep demand alive.

By Chandrodaya Prasad • 11 min read • Last week
AI shopping boom puts checkout under pressure
Data Analytics

AI shopping boom puts checkout under pressure

Rising AI-assisted traffic is exposing checkout friction, with a 70.22% cart abandonment rate leaving merchants to fix payment bottlenecks fast.

By Risa Huang • 5 min read • Last week
Why trust is the bottleneck for AI-driven operations
DevOps

Why trust is the bottleneck for AI-driven operations

The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.

By Karthik SJ • 4 min read • Last week
Why workplace AI is creating a quiet legal risk most businesses haven't caught up with yet
Data Protection

Why workplace AI is creating a quiet legal risk most businesses haven't caught up with yet

Australian employers face privacy, dismissal and confidentiality exposure as staff use AI without training or clear rules, lawyers warn.

By Lauren McKee • 4 min read • Last week
Digital identity: How it powers APAC's fintech boom
Data Protection

Digital identity: How it powers APAC's fintech boom

Digital identity is helping APAC fintechs cut fraud, speed onboarding and expand access for millions of unbanked users across the region.

By Edmund Ng • 6 min read • Last week

Stories from Other Regions

Opinion stories

Address data is the retail superpower
Customer Relationship Management

Address data is the retail superpower

Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.

By Greg Brown • 5 min read • Yesterday
AI is outpacing your data platform - what CIOs need to understand
Data Analytics

AI is outpacing your data platform - what CIOs need to understand

CIOs face rising risk as agentic AI moves into production faster than most data platforms can govern, retrieve and act on reliably.

By Indira Bandari • 9 min read • 2 days ago
Collapsing grace period: When your adversaries never tire
Data Protection

Collapsing grace period: When your adversaries never tire

Attackers are now moving fast enough that patching delays, standing privilege and inherited trust leave organisations exposed within minutes.

By Chris Campbell • 7 min read • 2 days ago