Online shopping stories - Page 12
Gen Z & millennials prioritise quality amid cost crisis
Thu, 6th Feb 2025
#
clean technologies
#
cloud services
#
sustainability
New research reveals Gen Z and millennials are transforming luxury shopping habits by prioritising quality, sustainability, and secure payments during the cost-of-living crisis.
Amazon leads Australian marketplace as Catch closes down
Wed, 5th Feb 2025
#
e-commerce
#
amazon
#
marketing
Amazon continues to dominate Australia's marketplace sector, as trust in competitors like Shein and Temu declines, according to the latest consumer report.
How AI keeps an eye on rising cases of retail returns fraud
Tue, 4th Feb 2025
#
cx
#
martech
#
ai
As online shopping rises in Australia, retailers face escalating losses from returns fraud, prompting them to turn to AI for fraud detection solutions.
Kaspersky warns of surge in Chinese New Year scams
Fri, 31st Jan 2025
#
phishing
#
email security
#
cybersecurity
As Chinese New Year 2025 approaches, Kaspersky warns of a rise in fraudulent websites exploiting the festive spirit, enticing consumers with fake deals.
Battle for survival: Turning peak season learnings into 2025 strategies
Tue, 28th Jan 2025
#
data analytics
#
cx
#
martech
Retailers face a survival battle in 2025, with economic pressures and customer expectations reshaping the eCommerce landscape following a strong 2024 peak season.
THE ICONIC partners with Google AI to transform shopping
Fri, 24th Jan 2025
#
data analytics
#
digital transformation
#
cx
THE ICONIC is teaming up with Google Cloud to revolutionise its online shopping, introducing advanced AI features for a more personalised customer experience.
Global clickstream analytics market to reach USD $4.84bn
Thu, 23rd Jan 2025
#
uc
#
data analytics
#
digital transformation
The global clickstream analytics market is set to expand from USD $1.71 billion in 2025 to USD $4.84 billion by 2033, driven by rising eCommerce and smart analytics.
Unwanted Christmas gifts in Australia to hit USD $1bn
Fri, 3rd Jan 2025
#
uc
#
clean technologies
#
collaboration
The Australia Institute believes unwanted Christmas gifts in 2024 could lead to waste valued at USD $1 billion, affecting nearly 27% of Australians.
PayPal warns Aussies of risky shopping ahead of sales
Thu, 26th Dec 2024
#
edutech
#
email security
#
payment technologies
PayPal's latest research reveals a 9% rise in risky shopping habits among Australians ahead of Boxing Day, raising alarm over potential scams.
Domo's report unveils AI's impact on digital behaviour
Thu, 26th Dec 2024
#
uc
#
martech
#
commerce systems
Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.
Australians embrace AI chatbots for holiday shopping
Thu, 19th Dec 2024
#
cx
#
martech
#
ai
Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
Australians increasingly turn to AI chatbots for holiday shopping
Wed, 18th Dec 2024
#
crm
#
cx
#
martech
A new study reveals that nearly a third of Australian shoppers are embracing AI chatbots for holiday shopping, marking a shift in consumer behaviour.
Rapid growth in Australian eCommerce & its challenges
Tue, 17th Dec 2024
#
supply chain
#
online shopping
#
opinion
Australian eCommerce is projected to reach AUD $90 billion by 2029, as retailers shift to smaller, frequent orders to meet rising customer expectations.
Sneaky scams to watch for this holiday season (and how to outsmart them)
Fri, 13th Dec 2024
#
malware
#
phishing
#
physical security
As the festive season approaches, shoppers must be vigilant against clever scams as cybercriminals target eager buyers with deceptive tactics.
Gap grows between AI adoption by Aussie brands & demand
Thu, 12th Dec 2024
#
cx
#
martech
#
personalisation
A new report reveals a stark divide between Australian consumer expectations for AI adoption and current brand implementation, as 80% demand full integration by year-end.
Australians warned of '12 scams of Christmas' fraud risk
Thu, 12th Dec 2024
#
email security
#
scams
#
online shopping
As the festive season approaches, Australians are urged to defend against a rise in online scams that exploit holiday shopping trends, warns AUCyber.
Positive economic forecast boosts holiday spending hopes
Wed, 11th Dec 2024
#
data analytics
#
online shopping
#
black friday
Circana forecasts a positive economic environment for 2025, prompting consumers to embrace 'retail therapy' during the upcoming holiday season.
Australians turning to AI to ease holiday planning stress
Tue, 10th Dec 2024
#
ai
#
agentic ai
#
microsoft
A report reveals Australians dedicate 540 million hours to holiday prep, with many turning to AI to help manage the stress of planning.
Visa mandates end of SMS OTPs to tackle AI-driven scams
Mon, 9th Dec 2024
#
cx
#
phishing
#
martech
Visa will require Australian financial institutions to move beyond SMS One-Time Passwords for payments by October 2026 to combat rising AI-driven fraud.
Cybercriminals mirror Black Friday with dark market deals
Fri, 6th Dec 2024
#
crypto
#
blockchain
#
cybersecurity
Bitdefender has unveiled how cybercriminals mimic festive shopping habits, accessing dark markets for illicit goods, from fake IDs to narcotics.