eCommerceNews Australia - Technology news for digital commerce decision-makers

Multichannel marketing stories

3d smartphone tiktok dashboard cross channel ad analytics growth

Perion debuts Outmax AI agent to optimise TikTok ads

Today
#
martech
#
ai
#
marketing
Perion launches Outmax AI agent for TikTok, promising brands up to 25% better ad performance via its cross-channel optimisation engine.
Interlocking clouds laptop product grid real time data integration

Syndigo buys Taggstar to boost real-time retail messaging

Today
#
devops
#
digital transformation
#
cx
Syndigo has snapped up Taggstar, folding its real-time social proof messaging into a wider product data cloud for retailers and brands.
Email attachment20260306 2454685 aphf7o

Brands plan to boost content budgets despite AI friction

Last week
#
saas
#
digital transformation
#
partner programmes
Brands plan to lift content budgets and AI use, but fragmented tools are fuelling burnout, wasted spend and slower campaign launches.
Stressed digital marketer ai referrals vs falling traffic analytics

AI referrals surge as web traffic falls & costs rise

Last month
#
data analytics
#
cx
#
martech
AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.
Valentines gift shopping laptop flowers chocolates pets february

Retailers cut Valentine's discounts as browsing rises

Last month
#
martech
#
commerce systems
#
personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
Screenshot 2026 02 05 at 2.49.07 pm

Exclusive: How email still reigns supreme for small business marketing

Last month
#
cx
#
martech
#
personalisation
Constant Contact doubles down on AI-driven tools while keeping email the core link between small businesses and their customers.
Marketing team collaboration ai automation customer journey vector

Kentico unveils AIRA agents to transform marketing work

Last month
#
ecm
#
cx
#
martech
Kentico launches AIRA Agentic Suite, bringing task-specific AI agents into its Xperience platform to automate and refine marketing workflows.
Minimalist laptop inbox grey emails auto filtered to side folder

AI transforms cold email into a high-precision channel

Last month
#
digital transformation
#
data privacy
#
ai
The era of mass cold outreach is ending as Google and Yahoo implement aggressive technical mandates and AI-driven inbox filtering systems.
Enterprise marketing team ai content workflows modern office scene

Cognizant & Adobe deepen AI pact on content at scale

Sat, 31st Jan 2026
#
digital transformation
#
martech
#
partner programmes
Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.
Laptop email dashboard course icons on modern office desk scene

Constant Contact buys GURU event & education assets

Fri, 16th Jan 2026
#
martech
#
cdp
#
marketing
Constant Contact buys GURU Conference, SubjectLine.com and Certified GURU to deepen its email marketing tools, training and community reach.
Images  5

GlobalLogic names LuJean Smith CMO to drive AI growth

Thu, 15th Jan 2026
#
digital transformation
#
partner programmes
#
erp
GlobalLogic hires LuJean Smith as CMO to sharpen global brand, push VelocityAI and align with Hitachi's Inspire 2027 growth strategy.
Modern retail control room ai dashboards online shopping cs marketing

Salesforce adds shared-context AI tools for retailers

Tue, 13th Jan 2026
#
uc
#
digital transformation
#
cx
Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.
Central unified marketing dashboard with connected app icons network

Brands shift to centralised platforms as channels grow

Sat, 10th Jan 2026
#
digital transformation
#
cx
#
martech
Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.
Digital dashboard rising charts marketing cloud security ecommerce

Kentico's Xperience platform gains top analyst praise

Fri, 9th Jan 2026
#
digital transformation
#
ecm
#
cx
Kentico's Xperience platform lands G2 Leader status and top reviews after a year of feature gains and over 100 new digital projects.
Combined

Martech experts discuss future of customer data platforms, interoperability and AI

Thu, 18th Dec 2025
#
data analytics
#
cx
#
martech
Martech leaders say CDPs will shift from passive data stores to AI-driven intelligence hubs, uniting personalisation, media and trust.
Business professionals meeting discussing charts digital marketing modern office

Tech marketing in 2025 shifts to strategy & messaging clarity

Tue, 18th Nov 2025
#
martech
#
partner programmes
#
cdp
In 2025, tech firms shift marketing focus from volume to clarified strategies, stronger positioning and executive-led messaging for greater commercial impact.
Sangeeta

Exclusive: How Glu.ai blends brand safety with AI-driven commerce

Fri, 1st Aug 2025
#
encryption
#
genai
#
data privacy
Glu.ai pioneers ethical AI in conversational commerce, blending brand integrity with scalable, user-trusted automation for seamless marketing experiences.
Australian marketers brainstorming digital table media icons city skyline

Amazon Ads launches 'Make Media Magic' campaign in Australia

Mon, 2nd Jun 2025
#
martech
#
marketing
#
adtech
Amazon Ads has launched the Make Media Magic campaign in Australia, targeting marketers with fresh tools to boost creativity and campaign impact.
Img 5uoenyyvrokhvzryugjspfh8

SAS named leader in Forrester Wave for real-time interaction management

Mon, 4th Mar 2024
#
cx
#
martech
#
personalisation
SAS Customer Intelligence 360 achieves top status in The Forrester Wave: Real-Time Interaction Management, Q1 2024, reinforcing its crucial role in delivering hyper-personalised customer experiences.
Image001  1

Industry Expert Darren Singer Joins ITG as CFO to Drive Global Expansion

Wed, 27th Sep 2023
#
edutech
#
martech
#
partner programmes
Industry expert appointed CFO to drive global expansion for Inspired Thinking Group, a leading marketing services company.