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Australian Stories

MuleSoft stories

Australia Post signs digital transformation deal with Salesforce
Customer Relationship Management

Australia Post signs digital transformation deal with Salesforce

Australia Post partners with Salesforce for a comprehensive digital transformation strategy, aiming to improve customer service across all sectors with AI integration.

By Sean Mitchell • 3 min read • Thu, 29th Feb 2024

Global Stories

MuleSoft stories

Ken Yagen joins CData as Chief Product Officer to drive AI growth
Digital Transformation

Ken Yagen joins CData as Chief Product Officer to drive AI growth

Ken Yagen joins CData as Chief Product Officer to lead product strategy and boost AI-native connectivity across enterprise business systems.

By Melvin Hipolito • 3 min read • Fri, 28th Nov 2025
Adaptiv appoints Nikolai Blackie CTO to drive AI & growth
Digital Transformation

Adaptiv appoints Nikolai Blackie CTO to drive AI & growth

Adaptiv has named co-founder Nikolai Blackie as CTO to lead AI-driven growth and expand its data integration services across Australasia.

By Melvin Hipolito • 3 min read • Wed, 20th Aug 2025
NTT DATA launches EPAS service to boost Salesforce Agentforce AI
Digital Transformation

NTT DATA launches EPAS service to boost Salesforce Agentforce AI

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

By Jed Nykolle Harme • 5 min read • Thu, 26th Jun 2025
Salesforce to acquire Informatica for equity value of USD $8 billion
Mobile Device Management

Salesforce to acquire Informatica for equity value of USD $8 billion

Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.

By Shannon Williams • 5 min read • Fri, 30th May 2025
The data-led marketer: Driving growth through insight and alignment
Firewalls

The data-led marketer: Driving growth through insight and alignment

Effective B2B growth hinges on data-driven marketing aligned with sales, building trust and clarity to meet revenue targets across Asia Pacific and Japan.

By Dan Sutic • 3 min read • Wed, 28th May 2025
Telstra Health partners with Salesforce to unify digital health
Marketing Technologies

Telstra Health partners with Salesforce to unify digital health

Telstra Health partners with Salesforce and Snowflake to enhance its digital health ecosystem, aiming to unify healthcare platforms across Australia and New Zealand.

By Melvin Hipolito • 3 min read • Tue, 13th May 2025
Salesforce launches Agentforce 2dx to optimise AI workflows
Digital Transformation

Salesforce launches Agentforce 2dx to optimise AI workflows

Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.

By Shannon Williams • 4 min read • Thu, 6th Mar 2025
APAC IT leaders face data challenges in AI adoption drive
Digital Transformation

APAC IT leaders face data challenges in AI adoption drive

Research by MuleSoft reveals that nearly all IT leaders in APAC plan to adopt AI agents, but 95% face significant data integration challenges.

By Shannon Williams • 4 min read • Thu, 6th Feb 2025
Salesforce unveils Agentforce 2.0 with enhanced AI agents
Customer Experience

Salesforce unveils Agentforce 2.0 with enhanced AI agents

Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.

By Sean Mitchell • 3 min read • Wed, 18th Dec 2024
Salesforce unveils Agentforce to revolutionise AI agents
Customer Experience

Salesforce unveils Agentforce to revolutionise AI agents

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

By Kaleah Salmon • 4 min read • Tue, 5th Nov 2024
Salesforce partners with NTT DATA to optimise applications
Customer Relationship Management

Salesforce partners with NTT DATA to optimise applications

Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.

By Catherine Knowles • 2 min read • Thu, 16th May 2024
Salesforce introduces Einstein 1 Studio for easy AI integration in CRM
Customer Relationship Management

Salesforce introduces Einstein 1 Studio for easy AI integration in CRM

Salesforce debuts Einstein 1 Studio, a suite of low-code tools enabling the integration of generative AI into CRM applications, responding to a rising demand and IT teams' struggle with AI implementation.

By Catherine Knowles • 3 min read • Tue, 12th Mar 2024
Salesforce & AWS enhance partnership with cross-platform integration
Storage

Salesforce & AWS enhance partnership with cross-platform integration

Salesforce and AWS amplify their strategic partnership, enabling cross-platform integration to simplify data management and utilise AI technologies. .

By Shannon Williams • 3 min read • Fri, 1st Dec 2023

Stories from Other Regions

MuleSoft stories

CData unveils cloud service after $350 million backing
Data Analytics

CData unveils cloud service after $350 million backing

CData Software's new cloud-based service expands data connectivity for software firms, following $350m investment and Gartner Magic Quadrant recognition.

By Catherine Knowles • 3 min read • Fri, 18th Apr 2025
Solace unveils micro-integrations for real-time data flow
Software-as-a-Service

Solace unveils micro-integrations for real-time data flow

Solace has unveiled its new PubSub+ Micro-Integrations, enhancing real-time connectivity across various enterprise technologies for improved data integration.

By Catherine Knowles • 3 min read • Wed, 18th Dec 2024
Payhawk to boost London workforce by 44% following revenue spike
Data Protection

Payhawk to boost London workforce by 44% following revenue spike

UK fintech company Payhawk aims to expand its London team by 44% following a successful year and the acquisition of its UK EMI Licence.

By Kaleah Salmon • 3 min read • Fri, 8th Mar 2024