Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Turning security into a story: How managed service providers use reporting to drive retention and revenue
Today
#
firewalls
#
network security
#
socs
Managed service providers can boost renewals and upsell revenue by turning hidden security work into clear, customer-ready reports that prove value.
ClickHouse deepens Google Cloud tie-up with four updates
Today
#
saas
#
storage
#
private cloud
ClickHouse broadens Google Cloud partnership with Lakehouse access, Bring Your Own Cloud, Axion migration and Antigravity link.
Thrive launches Abacode compliance services after deal
Yesterday
#
data protection
#
dr
#
socs
Thrive widens post-Abacode push with managed compliance service for firms facing tougher rules and cyber risk.
Tech Mahindra posts higher FY26 revenue & record dividend
Yesterday
#
firewalls
#
data analytics
#
digital transformation
Tech Mahindra lifts FY26 revenue and EBIT, while record dividend, strong deal wins and 10th straight quarter of margin expansion signal turnaround gains.
SITA launches managed airport network service with HPE
Yesterday
#
firewalls
#
network infrastructure
#
digital transformation
SITA rolls out managed campus network for airports with HPE, using cloud controls and AI to cut downtime, simplify operations and scale across sites.
Payslip & Deloitte boost global payroll transparency
Yesterday
#
digital transformation
#
hcm
#
partner programmes
Deloitte and Payslip say tighter EU pay rules are driving multinationals towards centralised payroll systems, with 1.3 million payslips now automated annually.
Vanyar launches to help firms deploy Palantir faster
Yesterday
#
saas
#
data analytics
#
digital transformation
Vanyar opens in Asia-Pacific and the Middle East with a specialist Palantir practice aimed at getting enterprise clients into production in weeks.
Rubrik launches Google Cloud tools for AI governance
Yesterday
#
storage
#
data protection
#
dr
Rubrik adds Google Cloud controls for AI agents and Cloud SQL backups as enterprises race to govern autonomous systems and protect data.
HPE South Pacific names interim boss after Matthews exit
2 days ago
#
hybrid cloud
#
datacentre infrastructure
#
partner programmes
HPE South Pacific appoints Anthony Sanelli interim Sales Director and General Manager as Patrick Matthews departs after nearly 15 years.
How MSPs can win more clients by showing up where CIOs are already looking
2 days ago
#
cx
#
martech
#
partner programmes
MSPs that boost search visibility and editorial presence can land on CIO shortlists sooner, as Australian buyers research vendors before contact.
From reseller to risk advisor: What the shift means for your email and hosting conversations
2 days ago
#
digital transformation
#
cx
#
phishing
MSPs are turning email and hosting renewals into risk-led advisory wins, with higher margins and stronger client ties in the Australian channel.
Fujifilm Business Innovation Australia names Nagata
2 days ago
#
document management
#
digital transformation
#
ecm
Yoshinori Nagata named Managing Director as Fujifilm Business Innovation Australia accelerates its shift from document tech into IT, automation and AI services.
UK firms face AI data exposure despite Copilot confidence
3 days ago
#
data protection
#
document management
#
ecm
UK firms race ahead with Microsoft Copilot, but ShareGate survey finds AI tools are exposing sensitive data and exposing governance gaps.
Linedata deepens Broadridge NYFIX tie-up for T+1 shift
3 days ago
#
fintech
#
partner programmes
#
rpa
Linedata widens Broadridge NYFIX access for asset managers as UK, European and APAC firms brace for faster settlement and tighter post-trade controls.
CrowdStrike expands MSSP push across Japan & Asia Pacific
3 days ago
#
digital transformation
#
cloud security
#
socs
CrowdStrike deepens managed security push in Japan and Asia Pacific with Dicker Data and Otsuka to reach more SMBs through channel partners.
How MH Enterprise turns trust into cybersecurity success
3 days ago
#
firewalls
#
digital transformation
#
network security
MH Enterprise upgrades most SonicWall customers as trust-first guidance, rapid deployments and threat blocking drive growth across Egypt.
NAB says 42% of Aussie SMEs use AI to boost productivity
4 days ago
#
manufacturing
#
digital transformation
#
martech
NAB finds AI is moving beyond big business, with small firms using it to cut admin, boost productivity and reshape everyday operations.
Kinetic IT names Kishore Jayaram Chief Transformation Officer
4 days ago
#
digital transformation
#
partner programmes
#
risk & compliance
Kinetic IT taps seasoned strategist Kishore Jayaram to drive sovereign digital services, AI-led growth and expansion beyond managed services.
Nextro wins Fortinet SASE specialisation in New Zealand
Last week
#
firewalls
#
network infrastructure
#
digital transformation
Nextro secures Fortinet SASE specialisation in New Zealand after multiple deployments, bolstering its hybrid work and cloud security credentials.
Cork Cyber adds automated mapping to Vantage platform
Last week
#
digital transformation
#
cloud security
#
socs
Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.