Key Performance Indicators (KPIs) Stories - Page 3

Australian Stories

Key Performance Indicators (KPIs) stories

Australian executives treat AI as IT function, report

Poor communication on AI rules is fuelling shadow use in Australian firms, as nearly half of executives still see it as an IT issue.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 27th May 2026

Global Stories

Key Performance Indicators (KPIs) stories

Data Analytics

Shield launches insights dashboard for compliance teams

Compliance managers could cut alert review times by up to half as financial firms face surging false positives and heavier regulatory scrutiny.

By Sean Mitchell • 4 min read • Wed, 27th May 2026

Data Analytics

Xero launches industry benchmarks for Asia businesses

Asia-based Xero users can now compare revenue growth, margins and cash metrics with local peers to spot problems earlier.

By Karen Joy Bacudo • 6 min read • Fri, 22nd May 2026

Digital Transformation

Harvey launches Command Centre for legal AI oversight

Legal teams will be able to benchmark AI uptake and governance as Harvey opens early access to a tool built to replace spreadsheets and manual reporting.

By Sean Mitchell • 4 min read • Thu, 21st May 2026

Customer Experience

Sprinklr social index shows brands lacking relevance

Most brands are posting widely on social media but failing to turn activity into engagement, according to Sprinklr's new index.

By Mark Tarre • 4 min read • Wed, 20th May 2026

Data Analytics

Leaders use AI mainly for routine tasks, survey finds

Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 20th May 2026

Data centers

CTV fraud surges 140% as AI schemes spread globally

Advertisers risk paying premium prices for bot traffic as unprotected CTV campaigns see fraud climb and direct buys prove no safer.

By Sofiah Nichole Salivio • 4 min read • Tue, 12th May 2026

Digital Transformation

CMOs face pressure from poor internal decision design

Chief marketing officers face pressure from fragmented structures and muddled accountability as The Marketing Society and Ekimetrics flag internal design flaws.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 11th May 2026

Digital Transformation

Celonis teams with Microsoft on AI agent oversight

The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.

By Sean Mitchell • 4 min read • Thu, 7th May 2026

Document Management

NHS trusts lose millions of hours to routine inefficiency

Routine delays in NHS trusts are costing more than GBP £1 billion a year and leaving millions of appointments missed, a report says.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026

Digital Transformation

Adobe names winners of 2026 Experience Maker Awards

Customer engagement gains, including a USD $1 billion revenue impact at Lenovo, topped Adobe’s 2026 Experience Maker Awards shortlist.

By Sean Mitchell • 4 min read • Wed, 22nd Apr 2026

Digital Transformation

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

Most firms say AI will fail to pay off unless CIOs fix fragmented processes and add real-time business context first.

By Pascal Coubard • 4 min read • Tue, 14th Apr 2026

Stories from Other Regions

Key Performance Indicators (KPIs) stories

Data Protection

Ontario auditor finds gov. staff use unsecured AI websites

Data exposure risk has risen after Ontario's auditor found thousands of public servants were using unsecured AI sites on work devices.

By Jake MacAndrew • 3 min read • Thu, 14th May 2026

Data Protection

Ant International ties sustainability to management pay

Sustainability targets will now affect pay reviews at Ant International, as the payments firm widens internal accountability beyond financial results.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 13th May 2026