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IT service management (ITSM) Stories - Page 18

Australian Stories

IT service management (ITSM) stories

ManageEngine's AD360 expands with 100 new integrations
Security Information and Event Management

ManageEngine's AD360 expands with 100 new integrations

ManageEngine has unveiled over 100 new prebuilt integrations for its AD360 platform, aiming to streamline identity management for large enterprises.

By Sean Mitchell • 3 min read • Tue, 1st Apr 2025
Wavelink partners with N-able to offer data protection & security solutions
Data Protection

Wavelink partners with N-able to offer data protection & security solutions

Wavelink has partnered with N-able to enhance tech offerings in Australia, boosting data protection and security solutions in the region.

By Sean Mitchell • 3 min read • Thu, 6th Mar 2025
Optus teams with Devo for new managed threat monitoring service
Security Information and Event Management

Optus teams with Devo for new managed threat monitoring service

Optus, partnering with Devo Technology, launches a new Managed Threat Monitoring Service to bolster cybersecurity for enterprise clients using AI and real-time analytics.

By Sean Mitchell • 3 min read • Sun, 11th Aug 2024

Global Stories

IT service management (ITSM) stories

N-able expands integrations to enhance cybersecurity suite
Advanced Persistent Threat Protection

N-able expands integrations to enhance cybersecurity suite

N-able has unveiled new integrations in its Technology Alliance Program, enhancing tools for partners to boost cybersecurity and operational efficiency.

By Kaleah Salmon • 3 min read • Tue, 8th Apr 2025
Freshworks partners with Unisys to expand ITSM solutions
Customer Experience

Freshworks partners with Unisys to expand ITSM solutions

Freshworks and Unisys have formed a global partnership to enhance IT service management solutions for mid-market clients, aiming for rapid expansion.

By Catherine Knowles • 3 min read • Fri, 28th Feb 2025
ManageEngine ServiceDesk Plus earns ITIL certification
Artificial Intelligence

ManageEngine ServiceDesk Plus earns ITIL certification

ManageEngine ServiceDesk Plus has secured ITIL certification for 14 IT service management practices, achieving Silver-tier status in PeopleCert's ATV programme.

By Melania Watson • 3 min read • Wed, 26th Feb 2025
SolarWinds honours top EMEA partners with 2025 awards
Digital Transformation

SolarWinds honours top EMEA partners with 2025 awards

SolarWinds has honoured its top EMEA partners with the 2025 Partner Awards, acknowledging those in the region driving innovation and growth.

By Melania Watson • 2 min read • Wed, 19th Feb 2025
SolarWinds forecasts AI evolution & upskilling by 2025
Partner Programmes

SolarWinds forecasts AI evolution & upskilling by 2025

SolarWinds has unveiled its 2025 tech forecasts, predicting a pivotal shift in AI adoption, emphasising workforce upskilling and enhanced IT observability.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025
SolarWinds revamps Partner Programme for greater growth
Digital Transformation

SolarWinds revamps Partner Programme for greater growth

SolarWinds is set to launch an upgraded Partner Programme aimed at boosting profitability and partner capabilities, with new tiers and enhanced tools for success.

By Sean Mitchell • 2 min read • Fri, 7th Feb 2025
Dynatrace unveils AI, security, & developer tools update
DevOps

Dynatrace unveils AI, security, & developer tools update

Dynatrace has launched innovative updates to its platform, enhancing AI capabilities, security measures, and supporting developers in proactive IT service management.

By Sean Mitchell • 3 min read • Wed, 5th Feb 2025
Swimlane unveils new solution for vulnerability management
Unified Communications

Swimlane unveils new solution for vulnerability management

Swimlane has unveiled its new Vulnerability Response Management solution, aimed at enhancing risk reduction and compliance for security teams in enterprises and MSSPs.

By Shannon Williams • 3 min read • Fri, 31st Jan 2025
Atomicwork secures USD $25m to enhance AI IT platform
Digital Transformation

Atomicwork secures USD $25m to enhance AI IT platform

Atomicwork has raised USD $25 million in Series A funding to enhance its AI-driven IT service management platform, transforming enterprise workflows.

By Melania Watson • 3 min read • Wed, 29th Jan 2025
Arrow expands Broadcom distribution deal in Europe
Digital Transformation

Arrow expands Broadcom distribution deal in Europe

Arrow Electronics has expanded its distribution agreement with Broadcom, enhancing its offer of enterprise and cybersecurity software solutions across Europe.

By Shannon Williams • 3 min read • Fri, 29th Nov 2024
SolarWinds report highlights key ITSM improvement strategies
SolarWinds

SolarWinds report highlights key ITSM improvement strategies

SolarWinds' 2024 State of ITSM Report reveals that adding staff alone won't improve IT service management efficiency, highlighting automation as key.

By Shannon Williams • 3 min read • Thu, 14th Nov 2024
IFS reports record growth in Q3 2024 with key acquisitions
Manufacturing

IFS reports record growth in Q3 2024 with key acquisitions

IFS reported record growth for Q3 2024, with Annual Recurring Revenue rising 30%, driven by strategic acquisitions and strong cloud adoption.

By Kaleah Salmon • 3 min read • Tue, 5th Nov 2024
Atomicwork raises USD $14 million, bolsters AI tech & team
Unified Communications

Atomicwork raises USD $14 million, bolsters AI tech & team

Atomicwork raises USD $14 million in seed funding, enhances enterprise AI tech, and fortifies its US team with new leadership to drive future innovations.

By Melania Watson • 4 min read • Wed, 25th Sep 2024
Murali Swaminathan named Chief Technology Officer at Freshworks
Human Capital Management

Murali Swaminathan named Chief Technology Officer at Freshworks

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

By Imee Dequito • 2 min read • Wed, 4th Sep 2024
Microsoft tackles 88 vulnerabilities in latest Patch Tuesday update
Marketing Technologies

Microsoft tackles 88 vulnerabilities in latest Patch Tuesday update

Microsoft patched 88 security flaws in October's Patch Tuesday, including seven critical and ten zero-day vulnerabilities.

By Shannon Williams • 3 min read • Thu, 15th Aug 2024