IT Department Stories

Australian Stories

IT Department stories

Heidi II expands AI scribe into clinical admin work

Clinicians could see less after-visit paperwork as the new system takes on referrals, forms and follow-up tasks, while keeping judgement with doctors.

By Sofiah Nichole Salivio • 4 min read • Today

Digital Transformation

xAmplify buys Accelerate IT in Western Australia push

The deal gives the technology services group a Western Australian foothold and broadens its ServiceNow reach as buyers seek fewer suppliers.

By Raphael Veloso • 4 min read • Today

Digital Transformation

Com-X named APAC finalist in 2026 MSP Titans Awards

The finalist nod could boost Com-X's visibility as businesses seek advisers on cyber risk, compliance and hybrid workplace technology.

By Raphael Veloso • 4 min read • Today

Global Stories

IT Department stories

Software-as-a-Service

Security leaders worry AI agents outpace governance

Many security chiefs expect to curb AI agent use within 18 months as fears grow over unauthorised access and weak audit trails.

By Joseph Gabriel Lagonsin • 4 min read • Today

Hybrid Cloud

In the AI era, channel value is being redefined

AI is pushing customers to pay partners for clarity and outcomes, as data volumes surge and existing security tools miss key blind spots.

By Simon Oliver • 5 min read • Yesterday

Robotics

Gartner forecasts AI strain on services, costs & jobs

Autonomous agents, soaring AI bills and new governance demands could strain public services and reshape how firms manage costs, jobs and power use.

By Raphael Veloso • 4 min read • Yesterday

Software-as-a-Service

Nile names Srinivas Kavuri as Chief Development Officer

The hire is aimed at speeding Nile's push to simplify enterprise networking as AI deployments raise demands for security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Software-as-a-Service

Nureva launches AI chat assistant for its audio systems

IT teams could save time troubleshooting audio rooms as Nureva's beta chat assistant pulls answers from support content inside Console.

By Sofiah Nichole Salivio • 3 min read • Last week

Data Protection

HCS launches 24/7 managed services with €1.45m investment

Customers facing outages and cyber threats will get round-the-clock monitoring as HCS expands support across Ireland and New Zealand.

By Raphael Veloso • 4 min read • Last week

Digital Transformation

Bull wins €31 million AEMET supercomputing contract

Spain's weather forecasts will be backed by faster computing and lower energy use as AEMET upgrades systems under a four-year deal.

By Mara Sugue • 3 min read • Last week

Digital Transformation

Form3 launches AI payments platform with read-only access

Banks can query payment data via AI without risking unauthorised transfers, as Form3's new layer keeps agents on read-only access.

By Karen Joy Bacudo • 5 min read • Last week

Data Protection

TCS backs seven charities with pro bono tech support

Seven charities will get free technology help as cyber risks and rising demand strain not-for-profits across Australia and New Zealand.

By Raphael Veloso • 3 min read • Last week

Software-as-a-Service

Avalara launches AI tool for enterprise system links

Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.

By Joseph Gabriel Lagonsin • 4 min read • Last week