Interactive Intelligence stories

Customer Science has appointed Chris Borg as partner manager to develop its partner programme and enhance its CX alliance ecosystem from Sydney.

ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.

Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.

Qlik has introduced Qlik Sense Mobile for SaaS, a mobile analytics experience aimed at driving informed action and Active Intelligence.

Former Interactive Intelligence executive Brendan Maree has taken on the role of Asia Pacific vice president for unified communications provider 8x8.

Sydney's Local Measure secures AU$4.5m, boosting its mission to transform guest experiences in hotels worldwide with cutting-edge intelligence.

Genesys completes acquisition of call centre technology firm Interactive Intelligence, creating largest leader in customer experience.

Spark New Zealand has won the APAC partner of the year award at the 2016 Interactive Intelligence Partner Awards.

Intractive Intelligence's new channel boss, Shayne Taylor, will be pushing the partner opportunities of PureCloud Engage.

Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.

Customer experience is the top priority for companies as technology revolutionizes engagement, according to Interactive Intelligence.

Interactive Intelligence has managed to gain market share and sees more than half of its new customers choosing to deploy its solutions in the cloud.

Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.

Interactive Intelligence is on the prowl for new channel partners following the launch of its first full-cloud offering.

Interactive Intelligence has made its PureCloud Collaborate and PureCloud Communicate cloud services available for ANZ customers with AWS.

Brendan Maree, Interactive Intelligence VP Australia, New Zealand and Japan, offers some best practice for helping customers move to cloud UC.

FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.

Datacom provides exceptional customer outcomes underpinned by a service that leverages our experience and that of our partners.

Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.

Gen-i and Interactive Intelligence's new partnership ushers in NZ's first fully managed cloud contact centre, revolutionising customer service.