Insurance Stories

Australian Stories

Insurance stories

Customers lose trust in AI in regulated industries

Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Global Stories

Insurance stories

Digital Transformation

Allianz tops AI adoption ranking as insurer hiring rises

Insurers are increasing AI hiring even as headcount falls, with Allianz overtaking AXA to top Evident's annual ranking.

By Karen Joy Bacudo • 4 min read • Yesterday

Data Analytics

Insurers face cyber & climate loss surge, NTT DATA says

Uninsured cyber and climate claims are widening a gap that could leave insurers exposed to more than USD $700 billion in losses by 2030.

By Sofiah Nichole Salivio • 3 min read • Last week

Digital Transformation

TCS teams up with Anthropic on Claude for enterprises

The tie-up aims to help regulated firms move generative AI from pilots into production, while training 50,000 TCS staff on Claude.

By Mark Tarre • 4 min read • Last week

DevOps

Liquibase Secure adds AI governance for database changes

AI-written database changes can now be checked and traced before deployment, as Liquibase Secure 5.2 targets production risk and audit gaps.

By Sofiah Nichole Salivio • 4 min read • Last week

Digital Transformation

Workiva names Deloitte, VantagePoint & Alpha FMC winners

Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.

By Mark Tarre • 3 min read • Last week

Hybrid Cloud

IBM & Google Cloud launch new AI modernisation practice

It aims to help regulated industries connect AI agents to legacy systems without rebuilding core infrastructure, as demand for production rollouts grows.

By Mark Tarre • 4 min read • Last week

Data Protection

Kodesage raises USD $6.6 million seed for AI legacy tools

The funding will help Kodesage expand in the United States and Europe as it targets banks and utilities stuck with ageing on-premise software.

By Sofiah Nichole Salivio • 4 min read • Last week

Digital Transformation

Siemens launches AI software to scale industrial use

Industrial groups may cut manual effort and speed up issue resolution as Siemens pushes AI from pilots into governed production workflows.

By Joseph Gabriel Lagonsin • 5 min read • This month

Digital Transformation

Quant & IBM launch Ava at Fortitude Re to cut calls

The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.

By Sean Mitchell • 8 min read • This month

Stories from Other Regions

Insurance stories

Data Protection

Canadians trust AI for banking, but not big money moves

Canadians are warming to AI for day-to-day banking, but most still want human advice when the stakes rise on major financial decisions.

By Sofiah Nichole Salivio • 4 min read • Today

Data Analytics

Alethea names Gyanendra Pati, Gaurav Jain to posts

The Bengaluru firm is adding senior firepower as demand grows for cross-border deal advice paired with execution support.

By Sean Mitchell • 3 min read • Yesterday

Data governance

FICO adds DataOps to platform for wider AI adoption

Weak data pipelines and poor governance can now be checked inside the FICO Platform, as the software maker pushes firms towards safer AI use.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Data Protection

KPMG study links trusted AI to stronger performance

Despite rising AI adoption, most firms are failing to turn it into enterprise-wide gains because governance and workforce readiness lag badly.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Smart Cities

EY & Lalamove team up on Hong Kong drone logistics

Hong Kong's low-altitude economy could gain new momentum as the pair map out drone-and-road delivery models for major enterprise clients.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Marketing Technologies

New Zealand essential email open rates fall to 63.6%

Lower inbox visibility is making vital notices harder to reach New Zealanders, even as those opened are drawing more clicks.

By Mark Tarre • 4 min read • Last week

Customer Relationship Management

NEWWORK launches AI digital workforce platform in US

Large companies may gain a way to move AI pilots into production, as the platform adds governance and audit controls for enterprise workflows.

By Mark Tarre • 4 min read • Last week

DevOps

Scale Factory merger targets UK AI projects gone live

UK businesses struggling to push AI pilots into production will get onshore support from a merged consultancy focused on delivery, quality and security.

By Joseph Gabriel Lagonsin • 4 min read • Last week