Incisiv stories
Unified commerce benchmark reveals retail success factors
Wed, 19th Mar 2025
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cx
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martech
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commerce systems
The 2025 Unified Commerce Benchmark reveals that only 5% of evaluated retailers excel in omnichannel strategies, with leaders enjoying lower costs and higher customer satisfaction.
Australian retail study shows gaps in unified commerce practices
Wed, 17th Jul 2024
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cx
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martech
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commerce systems
A new study reveals that only 42% of Australian retailers have adopted unified commerce, despite significant consumer demand for seamless shopping experiences.
Manhattan, Google, Zebra benchmark unified commerce retail
Thu, 23rd Mar 2023
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public cloud
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cx
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martech
Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.