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Incident management Stories - Page 12

Global Stories

Incident management stories

How AI-powered log management unlocks observability
DevOps

How AI-powered log management unlocks observability

Companies that treat log data as strategic intelligence, not digital clutter, are unlocking faster recovery, resilience and innovation.

By Rafi Katanasho • 4 min read • Fri, 23rd Jan 2026
Deutsche Telekom boosts API security with Akamai deal
Cloud Security

Deutsche Telekom boosts API security with Akamai deal

Deutsche Telekom Security taps Akamai's certified service scheme to bolster API defences and microsegmentation for high‑risk sectors.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
TCCA issues new specs for 4G & 5G mission critical callout
Unified Communications

TCCA issues new specs for 4G & 5G mission critical callout

TCCA releases first Broadband Callout specs for 4G and 5G mission critical paging, aiming to boost global interoperability for emergency services.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026
NETSCOUT boosts 5G slicing visibility for operators
Unified Communications

NETSCOUT boosts 5G slicing visibility for operators

NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
ServiceNow deepens OpenAI pact to power voice-first AI
Digital Transformation

ServiceNow deepens OpenAI pact to power voice-first AI

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
HCLTech to run AI-led IT services for Team Global Express
Firewalls

HCLTech to run AI-led IT services for Team Global Express

HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.

By Karen Joy Bacudo • 4 min read • Wed, 21st Jan 2026
Spence Software halves IT costs with 11:11 cloud move
Software-as-a-Service

Spence Software halves IT costs with 11:11 cloud move

Spence Software shifts its S2Web SaaS platform to 11:11 Systems' cloud, slashing IT spending by 50% and boosting performance and control.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
Visionplatform.ai adds AI agents to Milestone XProtect
Data Protection

Visionplatform.ai adds AI agents to Milestone XProtect

Visionplatform.ai adds on-premise AI agents to Milestone XProtect, turning security control rooms into decision-support environments.

By Karen Joy Bacudo • 4 min read • Fri, 16th Jan 2026
Nozomi unveils Vantage IQ for OT & IoT cyber defence
Ransomware

Nozomi unveils Vantage IQ for OT & IoT cyber defence

Nozomi launches Vantage IQ, a private, company-trained AI assistant to help OT and IoT security teams tackle soaring critical infrastructure threats.

By Mark Tarre • 4 min read • Fri, 16th Jan 2026
New Relic: telcos go AI‑first in observability push
DevOps

New Relic: telcos go AI‑first in observability push

Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.

By Sean Mitchell • 4 min read • Tue, 13th Jan 2026
Coro 3.7 adds AI analytics & revamped security hub
Firewalls

Coro 3.7 adds AI analytics & revamped security hub

Coro 3.7 refreshes its SMB security platform with a revamped Actionboard, AI analytics and health scoring to streamline incident response.

By Sofiah Nichole Salivio • 4 min read • Wed, 7th Jan 2026
AI speeds software delivery but widens control gap
DevOps

AI speeds software delivery but widens control gap

AI is accelerating software delivery but fuelling risky releases, burnout and customer disruption, exposing a widening “AI control gap”.

By Sofiah Nichole Salivio • 4 min read • Tue, 6th Jan 2026

Stories from Other Regions

Incident management stories

Selector gains eight US patents for AI-driven observability
Network Infrastructure

Selector gains eight US patents for AI-driven observability

Selector secures eight US patents for AI-driven observability, spanning causal inference, LLM training, path tracing and predictive maintenance.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026
Antevia powers Bath Rugby with new private 5G network
Unified Communications

Antevia powers Bath Rugby with new private 5G network

Antevia's private 5G now underpins Bath Rugby's Recreation Ground, tackling match-day congestion and boosting operations and fan services.

By Catherine Knowles • 4 min read • Thu, 15th Jan 2026
Select ID gains UK DIATF & ISO 27001 security nods
Data Protection

Select ID gains UK DIATF & ISO 27001 security nods

Select ID becomes UK's only dedicated identity orchestration network with DIATF status and ISO 27001, boosting reusable digital IDs for finance.

By Karen Joy Bacudo • 4 min read • Wed, 14th Jan 2026
ITRS buys IP-Label to boost European DEM footprint
Hybrid Cloud

ITRS buys IP-Label to boost European DEM footprint

ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 14th Jan 2026
UK unveils new Cyber Unit amid mixed funding concerns
Data Protection

UK unveils new Cyber Unit amid mixed funding concerns

UK launches central Cyber Unit to harden public sector defences, as experts warn GBP £210 million funding may fall short of ambitions.

By Sofiah Nichole Salivio • 7 min read • Tue, 13th Jan 2026
Willow & BNP Paribas bring AI to European buildings
Data Analytics

Willow & BNP Paribas bring AI to European buildings

Willow and BNP Paribas Real Estate link AI with digital twins to turn European buildings into conversational, data-driven assets.

By Sean Mitchell • 5 min read • Thu, 8th Jan 2026