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Australia leads in trusted AI service investment, Salesforce
Data Protection

Australia leads in trusted AI service investment, Salesforce

Despite regulatory pressure, Australian service leaders are prioritising customer-facing AI spending as trust in AI agents outpaces global averages.

By Mark Tarre • 4 min read • Last month
Scaleup launches AUD $25m fourth media-for-equity fund
Fintech

Scaleup launches AUD $25m fourth media-for-equity fund

Australian consumer startups can now tap fresh advertising stock instead of cash, as Scaleup Mediafund deploys its fourth AUD $25 million vehicle.

By Mark Tarre • 3 min read • Last month

Global Stories

Hospitality stories

Workers still turn first to voice, Mitel survey finds
Unified Communications

Workers still turn first to voice, Mitel survey finds

The survey points to costly delays and missed messages as staff juggle seven channels, with frontline workers saying voice remains quickest in urgent cases.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Checkout.com partners Agoda on travel payments using AI
Fintech

Checkout.com partners Agoda on travel payments using AI

The deal aims to cut failed bookings and speed supplier payouts across Agoda's global travel network, where cross-border payments are complex.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Zyxel launches outdoor WiFi 6 gear for managed providers
Network Infrastructure

Zyxel launches outdoor WiFi 6 gear for managed providers

Managed service providers now have a quicker way to extend WiFi outdoors, as Zyxel's new bridge reaches 5km without extra cabling.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
MobileCorp wins Nextivity elite partner status in Australia
Network Infrastructure

MobileCorp wins Nextivity elite partner status in Australia

The tie-up gives Australian businesses more access to indoor mobile coverage tools as demand rises for connected buildings and sensor systems.

By Sofiah Nichole Salivio • 4 min read • Last week
World Cup sites lag as fan pages load in six seconds
eCommerce

World Cup sites lag as fan pages load in six seconds

Fans are already waiting nearly six seconds for federation sites, exposing digital weaknesses that could hurt engagement and revenue at World Cup 2026.

By Sean Mitchell • 4 min read • Last month
AskNicely launches AI agents for customer insights
Digital Transformation

AskNicely launches AI agents for customer insights

Frontline teams at multi-location service businesses could cut dashboard churn as AskNicely's new tools automate insights and routine review replies.

By Sofiah Nichole Salivio • 4 min read • Last month
Cloudbeds report shows hostel bookings split by region
Artificial Intelligence

Cloudbeds report shows hostel bookings split by region

Rates are under pressure even as occupancy holds up, with dorm pricing falling 8.2% and OTA bookings dominating globally, Cloudbeds said.

By Sean Mitchell • 4 min read • Last month
Airbnb adds car hires, hotels & World Cup experiences
Artificial Intelligence

Airbnb adds car hires, hotels & World Cup experiences

Travellers could now book more of a trip in one app as the platform adds hotels, car hires and World Cup activities.

By Mark Tarre • 4 min read • Fri, 22nd May 2026

Stories from Other Regions

Hospitality stories

AI tools reshape US consumer loyalty, Amperity says
Data Protection

AI tools reshape US consumer loyalty, Amperity says

As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.

By Sean Mitchell • 3 min read • Last week
Gamma targets small firms with PCI payment security
Unified Communications

Gamma targets small firms with PCI payment security

Small firms taking card payments by phone face fraud, chargeback and compliance risks that Gamma says have been overlooked.

By Mark Tarre • 4 min read • Last week
Tottenham signs TCS in digital transformation deal
Customer Relationship Management

Tottenham signs TCS in digital transformation deal

Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.

By Sean Mitchell • 4 min read • Last month
Xero finds New Zealand small business productivity lags
Manufacturing

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • Last month
The warm-weather playbook: How small business owners turn sunny days into loyal customers
Customer Experience

The warm-weather playbook: How small business owners turn sunny days into loyal customers

Summer foot traffic gives small firms a rare chance to win loyal buyers with banners, uniforms and merch, if they act quickly.

By Erin Shea • 6 min read • Last month
Spitfire IoT revenue surges as UK customers adopt SIMs
Virtual Private Networks

Spitfire IoT revenue surges as UK customers adopt SIMs

UK firms are cutting connectivity costs as Spitfire's IoT revenue jumps 238% on demand from generators, EV chargers and kiosks.

By Sofiah Nichole Salivio • 4 min read • Last month
Tesco Mobile completes 65 upgrades across Greater Manchester
Unified Communications

Tesco Mobile completes 65 upgrades across Greater Manchester

Customers in busy parts of Greater Manchester should see fewer dropped calls and faster data after 65 upgrades covering more than 14,000 postcodes.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 27th May 2026