GoCardless Stories

Australian Stories

GoCardless stories

RBA bans card surcharges and cuts fees in major overhaul

Checkout prices should become clearer for Australian shoppers as the Reserve Bank bans surcharges and trims card fees from October.

By Shannon Williams • 5 min read • Wed, 1st Apr 2026

Payment Technologies

Australians lose AUD $500 annually due to dishonour fees

New research reveals that Australians face annual charges of up to AUD $500 in dishonour fees from banks and platforms, worsening financial stress for many.

By Shannon Williams • 4 min read • Fri, 18th Apr 2025

Payment Technologies

GoCardless partners with Optty to simplify Australian payments

GoCardless has partnered with Optty to simplify payment processes for Australian medium and large enterprises, enabling direct bank payments across 20 countries.

By Kaleah Salmon • 2 min read • Thu, 10th Apr 2025

Customer Experience

i=Change teams with GoCardless to simplify charity payments

i=Change has partnered with GoCardless to enhance the donation process for businesses, making charitable contributions easier and more efficient.

By Kaleah Salmon • 2 min read • Thu, 20th Mar 2025

Fintech

Rent The Roo partners with GoCardless to cut dishonour fees

GoCardless has teamed up with Rent The Roo to enhance payment experiences, eliminating dishonour fees and improving payment success rates for customers.

By Imee Dequito • 3 min read • Thu, 21st Nov 2024

Global Stories

GoCardless stories

Data Analytics

Iplicit launches AI-powered finance analytics suite

Finance teams can now see cash flow and other key measures in real time, as Iplicit rolls out a beta AI analytics suite.

By Sean Mitchell • 4 min read • This month

Fintech

RMS adds bank payments as card surcharge ban looms

Australian accommodation operators may soon face higher payment costs as a card surcharge ban pushes them towards bank-to-bank alternatives.

By Karen Joy Bacudo • 4 min read • Last month

Fintech

Late payments push Australian small firms into debt

Late payments are pushing more Australian small firms into debt, draining weeks on chasing invoices and fuelling rising financial stress.

By Karen Joy Bacudo • 4 min read • Wed, 11th Mar 2026

Fintech

Virtual Spotter grows in US with lean direct debit model

Virtual Spotter makes US its biggest market as lean direct debit model cuts gym admin by 65 hours and AUD $1.4k a month per client.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026

Fintech

Ecommpay report warns checkout friction 'hits zero'

Ecommpay warns shoppers now have zero tolerance for checkout friction, with failed payments driving cart abandonment and lost revenue.

By Sofiah Nichole Salivio • 4 min read • Wed, 28th Jan 2026

Customer Relationship Management

Xero unveils 2025 app Power Lists spotlighting top tools

Xero unveils its 2025 Power Lists, spotlighting the most‑connected apps across accounting, payments, retail, trades and professional services.

By Karen Joy Bacudo • 4 min read • Thu, 22nd Jan 2026

Disaster Recovery

Mangopay names Andy Wiggan Chief Product Officer

Mangopay hires former Spotify and GoCardless executive Andy Wiggan as Chief Product Officer to drive wallet-first growth and crypto expansion.

By Melvin Hipolito • 4 min read • Wed, 10th Dec 2025

Customer Experience

Iplicit appoints Ben Crow as VP & eyes international expansion

Cloud accounting firm iplicit appoints Ben Crow as VP of Partnerships to boost partner network and target international expansion in Australia and New Zealand.

By Jed Nykolle Harme • 4 min read • Mon, 8th Sep 2025