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Gartner Peer Insights Stories

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Gartner Peer Insights stories

NiCE named sole Gartner Customers' Choice for CCaaS
Software-as-a-Service

NiCE named sole Gartner Customers' Choice for CCaaS

The accolade strengthens NiCE's standing as contact centre buyers weigh cloud migration, AI features and customer support more heavily.

By Sean Mitchell • 4 min read • Tue, 7th Apr 2026

Global Stories

Gartner Peer Insights stories

Everpure named Gartner leader for enterprise storage
Software-as-a-Service

Everpure named Gartner leader for enterprise storage

The ranking bolsters Everpure's pitch that storage vendors must help customers tame fragmented data for AI, not just sell hardware.

By Sean Mitchell • 4 min read • Last month
8x8 revenue hits record as AI adoption more than doubles
Software-as-a-Service

8x8 revenue hits record as AI adoption more than doubles

Customer use of 8x8's AI tools jumped 121% year on year, helping drive record first-quarter revenue and a fifth straight quarter of growth.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Flexera named sole Gartner Customers' Choice for SAM
Digital Transformation

Flexera named sole Gartner Customers' Choice for SAM

Verified users backed Flexera's software asset management tool as businesses grapple with rising software costs, cloud sprawl and AI governance.

By Karen Joy Bacudo • 4 min read • Fri, 24th Jul 2026
Datadog named Gartner observability leader for sixth year
DevOps

Datadog named Gartner observability leader for sixth year

AI and cloud teams are turning to observability tools as Datadog claims Gartner's top execution ranking for the sixth straight year.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Jul 2026
Grafana Labs named leader in Gartner observability report
Software-as-a-Service

Grafana Labs named leader in Gartner observability report

The ranking underscores rising demand for observability tools as AI workloads add strain to increasingly complex production systems.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Jul 2026
Constructor tops three Gartner search & discovery use cases
Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

By Sean Mitchell • 4 min read • Sat, 11th Jul 2026
Basware named Gartner Leader in accounts payable apps
Software-as-a-Service

Basware named Gartner Leader in accounts payable apps

Finance teams face tighter AP controls and fraud risks as Basware gains a second major analyst endorsement for its AI-driven platform.

By Karen Joy Bacudo • 4 min read • Wed, 24th Jun 2026
8x8 sees surging AI demand as usage revenue jumps 70%
Software-as-a-Service

8x8 sees surging AI demand as usage revenue jumps 70%

Businesses are shifting to AI-led customer service, lifting 8x8's usage-based revenue by more than 70% in the quarter.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 25th May 2026
Arctic Wolf wins Gartner Customers' Choice for MDR
Cloud Security

Arctic Wolf wins Gartner Customers' Choice for MDR

Customer reviews have lifted Arctic Wolf to a top score in Gartner’s 2026 managed detection and response rankings, signalling buyer trust.

By Shannon Williams • 3 min read • Thu, 9th Apr 2026
CTERA named strong performer in Gartner cloud storage
Storage

CTERA named strong performer in Gartner cloud storage

Customer reviews have lifted the New York data management firm’s profile as enterprises demand tools that span on-premises systems and cloud services.

By Sean Mitchell • 3 min read • Sat, 28th Mar 2026
ManageEngine adds EDR & zero trust to Endpoint Central
Malware

ManageEngine adds EDR & zero trust to Endpoint Central

ManageEngine turns Endpoint Central into a unified endpoint security and access platform by adding built-in EDR and zero trust private access.

By Catherine Knowles • 4 min read • Thu, 19th Mar 2026
Upwind brings runtime cloud security platform to Azure
Digital Transformation

Upwind brings runtime cloud security platform to Azure

Upwind integrates its runtime cloud security with Azure, offering unified protection and Sentinel tie-ins via the Microsoft Marketplace.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
Claroty named Leader in 2026 Gartner CPS security report
IoT Security

Claroty named Leader in 2026 Gartner CPS security report

Claroty again named a Leader in Gartner's 2026 CPS Protection Platforms Magic Quadrant as industrial cyber-physical threats intensify.

By Kaleah Salmon • 4 min read • Wed, 11th Mar 2026
Claroty named Gartner Leader again for CPS protection
Network Infrastructure

Claroty named Gartner Leader again for CPS protection

Claroty named a Leader in Gartner's 2026 CPS Protection Platforms Magic Quadrant for a second year, backed by fresh USD $150 million funding.

By Sean Mitchell • 4 min read • Tue, 10th Mar 2026
AlgoSec posts record 2025 growth on hybrid cloud demand
Firewalls

AlgoSec posts record 2025 growth on hybrid cloud demand

AlgoSec posts record 2025 as hybrid cloud surge drives 37% new business growth, strong ARR gains and rapid uptake of its Horizon platform.

By Karen Joy Bacudo • 4 min read • Fri, 20th Feb 2026
8x8 sees AI customer interactions surge across voice, chat
Unified Communications

8x8 sees AI customer interactions surge across voice, chat

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

By Shannon Williams • 5 min read • Thu, 5th Feb 2026
NiCE Cognigy wins sole Gartner Customers' Choice nod
Software-as-a-Service

NiCE Cognigy wins sole Gartner Customers' Choice nod

Verified customer reviews have lifted Cognigy.AI to the top peer-voted spot in Gartner's enterprise conversational AI rankings, with a 4.8 rating.

By Sean Mitchell • 3 min read • Wed, 4th Feb 2026