Financial Services stories - Page 67

Sonatype's latest research reveals a shocking rise in open source malware, with over 778,500 malicious packages detected in 2024, primarily affecting government organisations.

Thoughtworks has teamed up with Amazon Web Services to boost generative AI solutions for industries across the Asia Pacific, enhancing customer engagement and productivity.

Solace has launched Micro-Integrations for its PubSub+ platform, enhancing real-time data management across various enterprise systems.

Orbus Software has acquired Sydney-based Capsifi to enhance its OrbusInfinity platform, aiming for a more robust enterprise transformation solution.

Pegasystems has unveiled the latest Pega Smart Investigate Enterprise Edition, enhancing banks' capabilities in processing payment exceptions with AI automation.

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

The Cloud Security Alliance's new report reveals that 78% of financial institutions use single-cloud systems, emphasising resilience amid rising cyber threats.

Paul Duggan has been appointed CEO of Money.com.au, succeeding founder Shaun McGowan, and aims to enhance digital access to financial products in Australia.

ProHance's Global Productivity Benchmarking Report for 2024 highlights a rise in average working hours, increasing from 9 hours 12 minutes to 9 hours 30 minutes.

FinTech Australia has expanded its board with the appointments of Jodi Ross and Jodie Imam, enhancing its leadership amid a strong fintech landscape.

Dell Technologies forecasts a technological shift in AI and human-computer interaction at its Predictions 2025 briefing, predicting USD $110 billion investment by 2028.

Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.

Newgen Software has teamed up with BankVic to elevate digital banking experiences, implementing the NewgenONE platform to enhance operational efficiency.

Zendesk has appointed Mitch Young as Senior Vice President for Asia Pacific, tasked with driving the company's growth in key markets like Australia and India.

ResetData has strengthened its leadership team with four new appointments in Sydney and Melbourne to advance its national rollout of CBD AI factory data centres.

Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.

A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.

Revenite has appointed Jonathon Wetton as its new Chief Technology Officer to boost data innovation and enhance AI capabilities for clients.

Instarem's 2024 SME Spend Barometer reveals evolving spending habits of SMEs in Singapore, Australia and Malaysia amid economic pressures and digital transformation.

Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.