Escalation stories
Why Build “Faster Horses” When What you Need is a Car?
Tue, 18th Nov 2025
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escalation
AI Advocacy redefines customer service by eliminating frustrating escalations, pairing AI with humans to ensure seamless, continuous support and greater customer trust.
Why orchestration is key to scaling AI agents in procurement
Thu, 17th Jul 2025
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escalation
In procurement, the true challenge of AI agents lies in their orchestration within complex workflows, not just their individual intelligence or autonomy.
Oracle unveils new cloud services to boost customer success
Thu, 12th Sep 2024
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escalation
Oracle has unveiled Oracle Cloud Success Protection and Assurance Services, enhancing cloud investments with proactive support, guided learning, and 24/7 technical assistance.
‘Evidence and escalate’ is the new mantra for taking ANZ businesses digital
Thu, 10th Feb 2022
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escalation
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
Black Ops Escalation content now available for PC
Fri, 3rd Jun 2011
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escalation
PC gamers unite! The sought-after Call of Duty: Black Ops Escalation pack lands on Windows via Steam, featuring new maps and zombie thrills.
New Call of Duty: Black Ops - Escalation trailer drops
Fri, 29th Apr 2011
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escalation
Activision and Treyarch unveil teaser for Call of Duty: Black Ops' Escalation DLC, launching first on Xbox 360 on May 3.
Black Ops 'Escalation' pack - first video
Wed, 20th Apr 2011
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escalation
Activision unveils video for 'Escalation', the new Call of Duty: Black Ops map pack, launching first on Xbox 360 May 3rd.