eCommerceNews Australia - Technology news for digital commerce decision-makers

Enterprise Automation stories - Page 2

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AI security gaps expose 'shadow AI' risk in Australia

Wed, 28th Jan 2026
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data protection
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digital transformation
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physical security
Australian firms race ahead with AI, yet weak governance and identity controls leave 'shadow AI' as a growing security blind spot.
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CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
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BMC adds AI copilots, events & guidance to Control-M

Wed, 21st Jan 2026
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devops
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hybrid cloud
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digital transformation
BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.
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Kodak Alaris adds AI integrations to Info Input 7.5

Wed, 21st Jan 2026
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digital transformation
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hyperscale
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rpa
Kodak Alaris adds native gen AI integrations and new workflow tools to Info Input 7.5, targeting faster, more automated document processing.
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AI agents push autonomy, but governance gap remains

Wed, 21st Jan 2026
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digital transformation
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risk & compliance
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lcnc
AI agents move from pilots to core enterprise tools by 2026, but new research warns governance remains the missing link for many firms.
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Instabase appoints Omkar Pendse to lead AI product push

Fri, 16th Jan 2026
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uc
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data protection
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digital transformation
Instabase appoints Omkar Pendse to spearhead product and technology as it doubles down on AI workflow automation after $100 million raise.
Trevor boal

Agentic AI to redefine channel partners' business models

Thu, 15th Jan 2026
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saas
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digital transformation
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cx
Agentic AI is poised to upend the tech channel, shifting MSPs and resellers from project delivery to outcome-driven autonomous services.
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Agentic AI forces new rules as digital disobedience rises

Fri, 2nd Jan 2026
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cx
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martech
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soc
Agentic AI and digital disobedience will strain policy, security and governance in 2026 as autonomous firms and users test new limits.
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Boards to demand real-world returns from AI in 2026

Tue, 30th Dec 2025
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digital transformation
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quantum computing
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risk & compliance
Boards will pivot AI from hype to hard numbers in 2026, slashing speculative spend and backing smaller models with provable returns.
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Rimini Street unveils AI layer to modernise ERP systems

Sat, 27th Dec 2025
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digital transformation
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hcm
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it automation
Rimini Street launches AI Agentic UX layer to automate Oracle and SAP ERP workflows, promising faster delivery without costly migrations.
Landscape

Exclusive: AWS outlines agentic AI strategy for enterprises

Thu, 18th Dec 2025
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uc
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semiconductors
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hybrid cloud
AWS is ramping up autonomous AI agents, chips and on-prem AI factories as it bets agentic systems will redefine everyday enterprise work.
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2026 tipped as turning point for enterprise agentic AI

Wed, 17th Dec 2025
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digital transformation
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cx
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martech
Tech leaders say 2026 will be the year agentic AI moves from pilots to mainstream, as enterprises demand measurable business impact.
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Forrester tips AI-native clouds & digital workers by 2026

Tue, 16th Dec 2025
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robots
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firewalls
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network infrastructure
Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.
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AI set for post-transformer shift to memory-led tools

Fri, 12th Dec 2025
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partner programmes
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rpa
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supply chain
AI firms tip 2026 as the dawn of a post-transformer era, with memory-led, workflow-specific systems overtaking general-purpose models.
Modern healthcare contact center with automation medical charts

UiPath & Talkdesk unite agentic AI for healthcare CX

Thu, 11th Dec 2025
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uc
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digital transformation
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cx
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
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Exclusive: UiPath sees ROI pressure in ANZ AI shift

Thu, 11th Dec 2025
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digital transformation
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ai
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cloud services
Australian and New Zealand firms rapidly adopt agentic AI, now demanding real ROI and robust governance for sustainable, scaled deployment.
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AI agents to transform enterprise, retail & security by 2026

Wed, 10th Dec 2025
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uc
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devops
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digital transformation
AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.
Illustration interconnected computer servers network cables shields secure it infrastructure automation intelligent agents

Itential unveils FlowAI for secure agentic orchestration in IT

Sat, 22nd Nov 2025
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digital transformation
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risk & compliance
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cloud services
Itential launches FlowAI, enabling secure AI-driven orchestration in enterprise IT, blending intelligent agents with governed automation workflows.
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UiPath named Leader in Everest Group 2025 automation ranking

Thu, 20th Nov 2025
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digital transformation
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rpa
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ai
UiPath has been named a Leader and Star Performer in the Everest Group 2025 automation ranking, recognised for its innovation and market impact.
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Appian unveils AI agents & Composer to accelerate enterprise automation

Thu, 13th Nov 2025
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encryption
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data fabric
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rpa
Appian launches Agent Studio and Composer, embedding AI agents to boost automation and modernise enterprise applications with faster, scalable data management.