Employee Experience (EX) stories - Page 10

Qualtrics president Brad Anderson urges firms to harness agentic AI to enhance genuine human connections in customer and employee experiences or risk falling behind.

Ipswich City Council teams up with Workday and Cognizant to modernise HR systems, aiming to boost efficiency and data security for 1,500 staff.

KnowBe4 ranks 51st on Newsweek's 2025 Top 100 Global Most Loved Workplaces, praised for employee trust, respect and engagement worldwide.

Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.

Nexthink research reveals 93% of IT leaders back merging IT and HR to boost productivity, engagement, and employee satisfaction within five years.

Qualtrics leads Forrester's Employee Experience Management Platforms report, scoring top marks in AI-powered surveys and analytics for boosting workforce engagement.

Nintex has launched a solution to automate employee onboarding, streamlining HR, finance, and IT processes for better efficiency and retention.

Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.

Westcon-Comstor has earned Great Place to Work certification in Australia on its first attempt, with 91% of local staff endorsing it as a great workplace.

Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.

Research reveals 46% of Australian telecom professionals struggle with data security despite tech advances, risking customer trust and operational efficiency.

8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

New research reveals that 92% of IT leaders warn lack of employee digital readiness risks undermining $644bn Generative AI investments worldwide.

Thrive has launched the 'Wellness Era' programme, rewarding UK employees with cash and spa vouchers for improving sleep, stress, and physical activity.

Oracle has been recognised as a Leader in the 2025 Gartner Magic Quadrant for Talent Acquisition, praised for its AI-driven recruiting platforms.

Genesys has reported that its Genesys Cloud AI drove over 10% of new business in fiscal year 2025, with annual recurring revenue reaching USD $1.9 billion.

Infosys has partnered with LKQ Europe to transform HR operations across 18 countries with a unified platform, enhancing efficiency and employee experience.

Oracle has introduced new employee engagement features to its Fusion Cloud HCM platform, enhancing internal communication and event management capabilities.

Qualtrics has teamed up with LangChain to develop customised Experience Agents on the LangGraph Platform, enhancing interactions for customers and employees.