Employee Experience (EX) stories

PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.

Australian SMEs risk a hidden productivity tax as fragmented IT oversight and tool sprawl quietly erode day-to-day business performance.

Jack Rankin hails ArvatoConnect’s AI push in Datchet as a way to reshape customer service while keeping skilled jobs rooted in the UK.

Gen Z ‘lily padding’ is pushing UK employers to ditch rigid promotion ladders and design flexible, personalised career paths to retain staff.

Logitech predicts tech-first, flexible offices in 2026 as firms redesign hybrid workspaces for collaboration, personal kit and meeting equity.

Singapore HR leaders are shifting from compliance to driving change, stakeholder engagement and wellbeing as core priorities.

TeamViewer boss Oliver Steil says 2026 will mark AI’s shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.

Betterworks launches its AI-native NextGen platform, adding 400+ features to turn everyday performance data into real-time workforce insight.

AI-powered intelligent video is helping global HR teams turn dispersed workforces into more connected, inclusive and engaged communities.

Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

Forrester says AI will cut US jobs but stop short of apocalypse, driving 6% of losses by 2030 while reshaping millions more roles.

C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.

UK councils ramp up AI spending to boost efficiency and services, but poor strategy and complexity risk wasting taxpayers’ money.

Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and ‘workslop’.

Scapade forecasts work-from-anywhere going mainstream by 2026, reshaping travel tech, mobile office gear and wellbeing-focused accessories.

Salesforce launches an AI Fluency Playbook to help build ‘agentic enterprises’, guiding staff to work effectively with AI agents at scale.

Gen Z workers want frequent, constructive feedback and mentorship, overturning myths that younger staff are too fragile for criticism at work.

Indosat has been named to the 2025 Fortune Best Companies to Work For Southeast Asia list, the only Indonesian telecoms operator recognised.